• WVU Medicine Children's Hospital in Morgantown, WV

• Monday to Friday (shifts vary)
  • 7:00am - 3:00pm
  • 3:00pm - 11:00pm
  • 11:00pm - 7:00am

• This is a temporary position with Onsight Healthcare; however, after the temporary contract expires, you will have the option to apply for the same position as a WVUH Employee.
• Greet and welcome patients and guests warmly to the hospital facility.
• Assist patients and guests by opening doors, handling luggage, and assisting with entering or exiting the hospital facility.
• Operate external transportation vehicle (tram) with a focus on assisting patient movement between parking locations and various building entrances.
• Assists with proper traffic flow in and out of assigned areas.
• Anticipate customer needs and concerns, answer questions and take appropriate action to resolve them.
• Locates, cleans, and maintains wheelchairs for use at the front entrance.
• Assist patients out of vehicles and into wheelchairs at the entrance, utilizing safe patient handling
• Escort patients and visitors as needed, or assure that patients, family members, visitors, and vendors are directed to the appropriate department without exception.
• Maintain a friendly and professional demeanor with all patients, guests, and team members.
• Answer patients' or guests' questions regarding medical offices or department locations within the hospital facility.
• Oversee waiting room and assist with visitor registration, prompt communication with providers, adequate comfort amenities (ie: water, tea), and a clean and esthetically pleasing physical environment.
• Provide support with discharges – patient and family members transporting to vehicles, carrying belongings as needed.
• Knowledge of local hotels, events, venues, restaurants, and transportation options
• Contact community resources and other pertinent sources on the family’s or patient’s behalf.
• Recognize any person who may be in distress or have personal trauma, and provide the necessary support.
• Maintain patient confidentiality at all times.
• Perform other duties as assigned.

• $15.00/hour (paid lunch breaks, and paid breaks), plus a $1.00 differential for overnights or weekends
• DailyPay App (same day or next day pay for hours worked – applicable fees associated with early
  withdrawals)
• Advancement Opportunities
• Annual Merit-Based Pay Raises
• Referral Program

• At least 19 years of age (per company insurance policy)
• High school diploma or equivalent
• Possesses a valid, in-state driver's license for a minimum of 3 years with a clean record
• Demonstrates basic computer and office equipment skills
• Ability to effectively build relationships with patients, guests, and team members
• Ability to communicate clearly and effectively; remain professional at all times
• Ability to prioritize multiple tasks in a fast-paced environment; good time management skills
• Ability to use common sense
• Ability to pass a background check and drug screen
• Ability to work in a stationary position, sit or walk for hours at a time
• Ability to lift, push or pull 50-80 pounds
• Must be able to reach above shoulder level, stand, reach below knee level, kneel/squat, bend/twist,
  grasp with both hands, position/turn patients, push/pull a wheelchair
• May be exposed to all types of weather conditions
• Ability to work as a team member with other employees
• Ability to solve problems and deal with a variety of concrete variables in situations where only limited
  standardization exists
• Reasonable accommodations may be made to enable persons with disabilities to perform the essential
  functions

• COVID-19 Vaccination
• Pre-employment drug test
• Flu Vaccine

Onsight Healthcare is a fast-paced, growing company with a diverse culture that is deeply rooted in healthcare-focused hospitality services.We believe that helping people matters and that a job should be more than just a paycheck – it should be rewarding.Make a difference in someone’s life today, and take a look at our openings to see where you fit in with Onsight Healthcare.