Summary of Job Duties

The Aurora Police Department is looking for an efficient, customer service driven individual to disseminate impounded vehicle information to Police Personnel and the public. The following job description identifies specific duties, responsibilities, and tasks for this position and the knowledge, abilities and skills needed to perform them. However, the ultimate goal for this position should be to promote a safe environment through police and citizen interaction at the Vehicle Impound Lot.

The approved budgeted hiring range for this position is $17.03 - $21.29/hour and will be based on selected candidates' education, experience and training above minimum qualifications.

This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act.

Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification or termination once hired.

PRIMARY DUTIES & RESPONSIBILITIES

• Monitors the impoundment, release and disposal of vehicles in compliance with City, local, and State Laws and regulations
• Provides quality customer service and administrative support duties such as answer phone calls from the public and personnel within the city
• Positively Identify vehicle ownership and release impounded vehicles back to owner, lien holder or qualified party
• Regularly Performs physical inspections of impounded vehicles, Vehicle Identification Numbers, and License plates, to track the accuracy, placement, security and release of impounded vehicles for the police department
• Utilization of Aurora Police Department Report Management Systems and CCIC/NCIC Data base.
• Submits a record search through internet communication to Department of Motor Vehicle Title search to identify ownership and Lienholders for accurate and timely notice via first class mail
• Prepare vehicles and process documents for vehicles sold at Police Auction
• Performs other related duties as assigned

This job description is not design to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee. Duties, responsibilities may change, or new ones may be assigned with or without notice.

MINIMUM QUALIFICATIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• 
  High School Diploma or GED

Experience:

• At least 2 years general clerical experience including extensive data entry and customer service experience
• Experience in vehicle identification or similar work experience
• Basic experience in the use of personal computers

Preferred Qualifications:

• At least 2 years’ experience working in a judicial or law enforcement environment.

Knowledge:

• Knowledge of basic office practices and procedures
• Basic computer systems to include word processing and spreadsheet applications, and report writing
• Some knowledge of vehicle appraisal methods and Colorado automobile titling procedures
• Vehicle Identification number formats and locations within a vehicle
• Current municipal, state and federal laws pertaining to vehicle titles, registration, purchasing and the sale or disposal of motor vehicles

Skills:

• Skill in the use of windows-based programs
• Strong interpersonal and team oriented
• Strong customer service skills
• Skill in multi-tasking, prioritizing time sensitive activities, and being well organized
• Vehicle operation (manual and standard transmission)
• Skill in checking information for accuracy and completeness and correcting errors

Abilities:

• Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
• Operate a computer terminal to perform data entry of records
• Handle vehicles on police investigative hold and understand rules of evidence
• Communicate effectively both orally and in writing
• Work in inclement weather
• Lift at least 50 pounds
• Properly and safely utilize power tools
• Successfully complete a training program for CCIC/NCIC certification within 6 months

Licenses and Certifications Required:

• Valid driver’s license with a clean motor vehicle report
• NCIC/CCIC certification within the first 6 months
• May progress from Impound Technician to Impound Technician II between 12-18 months based on performance

WORKING CONDITIONS

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Medium work that involves moving no more than 50 pounds with or without assistance at a time
• May be required to stand 30 minutes to 2.5 hours per shift
  • May require occasional pushing, pulling, bending and stooping
  • Seldom lifting, carrying, walking and standing for extended periods
  • Frequent hand/eye coordination to operate keyboard; vision to read and interpret reports, documents and other written information
  • Frequent speech communication and hearing to maintain communication with employees and citizens
  • Continuous endurance sufficient to sit and work at a computer for long periods of time

Work Environment:

• Work both indoors in a shared office environment, and outdoors in varying weather conditions, noise and dust may be present regularly. Shift work to include rotating shifts, working weekends, and possibly holidays

Equipment Used:

• Frequent use of standard office equipment including telephone, printer, scanner, computer and common office software such as email, internet, Word, Excel
• Occasional use of John Deere Gator utility vehicle, small power tools, lock out tools, slim-jims, and other equipment as necessary
• This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

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For Veterans reference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

Drug Testing, Thorough Criminal Background Check and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

To be employed by the Aurora Police Department you will need to successfully pass a background check, polygraph test, and fingerprint screening, along with other conditions of employment; drug test and verification of employment. Because of this, there is a longer recruitment process, we thank you in advance for your patience.