Job description

Forrest Solutions is currently seeking a polished and poised Front Desk Associate to help support daily operations. The ideal candidate would have prior experience working within guest services or affiliated role, and thrives on customer service!

Shift: Monday- Friday, 9:00am- 6:00pm, Full-Time, 40 hour work week

Pay Rate: $22.00/hr

Job duties include but are not limited to:

• Meet and greet all incoming visitors and clients as they arrive
• Offer refreshments to visitors where appropriate
• Answer all inquiries from visitors or employees
• Enter all visitor lists received
• Direct visitors or clients to appropriate contact
• Answer and direct all phone calls, including internal hotlines
• Assist with urgent requests such as guest wireless, mother’s room codes, etc.
• Send welcome packages including directions to the office and support locations for internal visitors
• Escorts to meeting rooms or host locations. Provide tours where applicable
• Assistance with coat check, luggage, arranging for taxis, etc.
• Enter required data into the tracker for temporary badge distribution

Essential skills include but are not limited to:

• 2-3 years’ experience working in a service industry such as Hotel and Restaurant, Hospitality and/or Event Planning preferred
• Must have strong technical skills (Microsoft Office Suite, Google docs, audio/visual equipment)
• Able to stand for long periods of time
• Works well in a fast-paced environment
• Good listening and professional demeanor

Job Types: Full-time, Contract

Pay: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Boston, MA 02210: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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