Compensation Details

Pay Rate: $21.00 - $23.00/hr.

Position Summary

We are seeking an energetic Front Office Receptionist to represent and join our team! The Receptionist is the first smiling face our Team Members and Visitors see when they enter our office and the first friendly voice they hear over the phone. The Receptionist courteously and efficiently supports visitors and office staff with clerical duties and exceptional customer service. The Receptionist ensures all customers and guests who call in or visit the office have a pleasant experience. Our office provides a fast-paced, friendly environment with opportunity to gain experience and advance professionally.

Required Qualifications

• Minimum High School Diploma and/or college degree a plus
• Intermediate Computer, Microsoft Office and Outlook skills.
• Bi-lingual English/Spanish speaking is a plus.

Desired Qualifications

• Friendly with high energy and the willingness to go above and beyond.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organizational and prioritization skills.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Detail Oriented.

Responsibilities

• Greet all visitors with a friendly, high energy, professional demeaner, while ensuring proper guest protocols are achieved (COVID screening, Sign in, GMP policy signatures, NDA’s, refreshments, etc.)
• Helps with clerical/office tasks, such as scheduling appointments, maintaining records, distributing mail, copies, answering phones, ordering/maintaining supplies, maintaining reception cleanliness, etc.
• Accept mail and deliveries and route to appropriate recipient
• Manages the conference room meeting schedules and supports meeting leaders with breakfast/lunch/snack coordination as needed.
• Prioritize visitors from any regulatory agency including but not limited to (USDA/FDA Inspectors, OSHA Inspectors, Local Authorities, other governmental agencies).
• Maintain a neat, welcoming & organized office environment.
• Answer all incoming calls according to all company policies with exceptional telephone skills.
• Direct phone calls to the appropriate parties as necessary.
• Take written/email messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Coordinates questions and issues with the appropriate department team members.
• Addresses customer concerns and issues or escalates them as needed.
• Support the office staff with coordinating Iron Mountain document retention retrievals/send-offs.
• Support executive leadership with monthly credit card reconciliation.
• Manage Latitude SWAG inventory.
• Maintain confidentiality of company and customer information at all times.
• Performs other duties as assigned.

Physical Requirements/ Environment

• While performing the duties of this Job, the team member is regularly required to talk and hear.
• The team member is frequently required to stand, walk, sit, and use their hands and fingers to handle or feel and reach with hands and arms.
• The team member must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To view more opportunities, please visit: Latitude 36 Foods Job Opportunities

Latitude 36 Foods is an Equal Opportunity Employer, and we take great pride in our diverse and talented workforce. We are looking for diversity in candidates for employment. We recognize that our continued success depends largely on the collective strengths of our associates.