Job description
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below:
- Help walk in customers make brick, stone and landscape selections.
- Place orders/quotes in NetSuite and release orders for delivery when requested.
- Check on scheduled deliveries, send out information to our customers as needed.
- Must be willing to take online training courses and attend vendor offsite training, would at times require an overnight stay.
- Stay informed and educated as to product inventory and applicability.
- Answer questions over the phone in regard to brick/material/hardscape products availability and pricing.
- Call plants to check availably for customers or salesperson.
- Support the sales team.
- Help maintain a clean, neat, organized, and efficient showroom/office area.
- Order Brick, stone and landscape samples as need to replenish sample room or at customers request.
- Must put away samples as they arrive from vendors and call customers that maybe waiting on them.
- Order needed brochures from all vendors, mark and put away in an organized manner.
- Follow up on their orders with customers as needed,
- Other duties, as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Good communication skills
- Strong computer skills
- Self-motivated
- Detail oriented
- Ability to manage relationships both internally and externally
- Ability to cope with difficult situations
- Excellent Customer Service
Education/Experience:
- A minimum of 2 years of sales and or customer service experience.
- High School Degree or GED required
- Polish speaking (preferred)
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Schaumburg, IL 60193: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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