• All Employees know and practice UGM’s cultural Core Values and their indicators.
• Implement ministry wide Strategic Plan, ensuring that strategic objectives at the Crisis Shelter are progressively achieved
• All staff know and participate in the Outcome Based Management Process, e.g. SWOT’s, SMART goals, One-on-one’s.
• Women’s Ministries programs and services are aligned to promote long-term recovery and life transformation.
• The Crisis Shelter is effectively serving the emergency needs of women and children in crisis.
• Ensure effective communication between the Crisis Shelter and the other arms of the ministry
• Ensure that UGMM Policies and Procedures are followed at the Crisis Shelter
• The Crisis Shelter is collaborating with LIFE Recovery Programs to promote long-term recovery
• The Crisis Shelter is collaborating with Vocational Advancement and Aftercare to promote successful transition to LRP or work and continued recovery
• A success matrix is maintained with meaningful statistics to substantiate the effectiveness of the ministries.
• Director of Women’s Ministry is aware of all critical activities including staff, operations and programming in your departments.
• SMART WIGS (wildly important goals) are being identified and achieved that are effective in the life transformation of women and children.
• Regular team building and planning meetings are scheduled to discuss the effectiveness of collaboration and programming.
• Serve on the UGM Leadership Team as a collaborative representative of the Women’s Ministry.

• Ensures that each department at the CS increases and effectively utilizes volunteer staff
• Each staff knows how to apply for a volunteer and is trained to equip their volunteers for purposeful service.
• Each volunteer has a current job description with duties designed to contribute to the objectives of the Women’s Ministries.
• Staff are trained how to interview and identify qualified and suitable candidates.
• Adequate time and resources are allocated to fully train new volunteers including some of the components of Rescue and Recovery.
• All new volunteers receive a condensed safety orientation of the facility and procedures they will be working with.
• Volunteer training opportunities will be provided on several occasions per year
• Staff are documenting One-on-one’s with their volunteers on their Volunteer Score Card.

• Each staff position has a current job description with duties designed to contribute to the objectives of the Crisis Shelter.
• A selection committee of two or three trusted staff are trained to assist Director in conducting interviews and identify qualified and suitable candidates.
• Adequate time and resources are allocated to fully train new staff including components of Rescue, Recovery and Restoration
• All new staff attend the first available new employee orientation.
• All new staff receive a safety orientation of the facility and standard operating procedures they will be working with.
• One-on-one’s with staff are documented in their PDP at least once a month. More when necessary.
• At least one staff is designated to be the safety liaison, participate on the Safety Committee and bring safety training back to the team.
• Worker hours are approved on the time clock system daily or weekly, verifying vacation and sick leave time off, to ensure accurate payroll
• Human resources is informed of any changes to personnel, e.g. employment status, job duties, personal information.
• Any actions taken against or by an employee are documented and sent to HR to put in the employee file, e.g. employee warning, incident report
• An employee handbook is available for staff to review when requested.
• Staff training opportunities will be provided on several occasions per year

• One employee is designated as the contact for Accounts Payable, and is responsible for sending invoices and receipts to Accounting
• Invoices and receipts are approved and sent to the accounting departments within 24 hours of purchase
• Credit card receipts are accounted for and statements are sent to the accounting department within 7 days of statement closing
• One employee is designated to submit Request for Maintenance Forms-RFM’s.
• Employees submit IT and phone help requests to helpdesk@uniongospelmission.org and respond to follow-up requests when needed
• Written procedure manuals are in place for each administrative, operating and safety process to help guide and train new staff and volunteers

• Employees know how to cast the vision of their department to volunteers.
• Employees know how to transfer the cause to volunteers and donors on the impact they are making in the lives of our guests.
• Serves as the primary spokesperson for UGM’s Crisis Shelter for Women & Children’

SKILLS & QUALIFICATIONS:

• Strong Interpersonal skills - exercise compassion and discernment while modeling the teachings of Jesus Christ.
• Able and willing, as a unified team member, to honor the leadership, chain of command, and standards and ministry objectives of Union Gospel Mission.
• Computer literate (Word, Excel, Outlook); able to complete documents, reports and accurately record information. Willing to continue education as needed or required.
• Excellent communication skills: written, verbal and instructional.
• Must have a teachable spirit and the ability manage multiple emotional and task related variables, listen, and make sound decisions in alignment with UGM’s purpose.
• Minimum ten years of sobriety, if in recovery.
• Insightful, trustworthy, honest, reliable, model appropriate boundaries, and strong work ethic.
• Valid Washington or Idaho driver’s license– NOT NEEDED required.
• CPR/First Aid certification – required.
• Yearly TB clearance – required.
• Criminal background check clearance – required.

WORKING CONDITIONS/PHYSICAL FACTORS:

• Work is primarily indoors and may require climbing three flights of stairs, sitting, standing, bending, reaching, and going from building to building - Continuously.
• Requires working with a diverse population, many of whom struggle with homelessness, addiction and mental illness – continuously.
• Requires a sustained level of high energy, stamina, and the ability to move about all of the facilities on a regular and ongoing basis – frequently.
• Requires the ability to hear, see, and speak clearly – continuously.

• Computer (Office 365,Word, Excel, Outlook, Web-Browser, UKG Ready HR, Waypoint), Copier/printer, Phone, Fax, Breathalyzer, and Drug Testing Kit.

EDUCATION/EXPERIENCE:

• BA or MA in Business Administration, Organization Leadership or related field – preferred.
• 5+ year’s prior related experience, or equivalent combination of education and experience.

• Be able and willing to share the Gospel and participate in all of the ministry activities of Union Gospel Mission;
• Subscribe to Union Gospel Mission Statement of Faith and Statement of Purpose upon hire and continuously while employed;
• Adhere to Union Gospel Mission Employee Handbook.

of Benefits

• Two hundred and eight hours paid time off per year to include 6 major holidays. (160 hours of PTO for Full-Time)
• Employees (and their families) have availability of medical, dental, vision, life insurance, Long Term Disability.
• FSA available first of the year following 1 year anniversary.
• 403(b) plan, with company matching after 1 year