Curriculum Development Manager, Training & Certification
Full Time
Remote
Posted
Job description
- Bachelor's degree or equivalent technical industry work experience. Ideal areas of study include Information Systems, Computer Science, Engineering.
- 5+ years in people management with experience managing and developing a diverse, geographically dispersed team, with a demonstrated ability to attract, challenge and develop people, including experience with hiring and managing employee performance.
- 5+ years in project, program or product management with focus on technical education programs including course development or instructional design with a software technology company.
- Prior experience designing, deploying, and operating Internet scale applications.
- Understanding of cloud technologies and distributed computing at a high level and relate back to curriculum development.
- Operations management experience in a ticket-driven workload.
Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and visionary people. Amazon Web Services (AWS) Training and Certification Team is looking for a customer-obsessed, detail-oriented Curriculum Development Manager (CDM) to lead and manage a team of technical and non-technical curriculum developers, instructional designers, and technical lab developers, who are building our technical curriculum portfolio for Entry level Cloud builders from a variety of backgrounds. The CDM will build effective working relationships to collaborate with stakeholders and their teams, provide workload guidance to reports, provide management oversight on projects, manage communications (both formal and informal), and identify opportunities and propose solutions for simplification and process improvement across the curriculum development team. Key job responsibilities • This position will be responsible for leading teams to build new curriculum content. Some offerings are part of larger specialty programs designed for specific learner audiences. You will have the opportunity to help define and execute the strategy for these programs. • Manage a high performing direct team of technical curriculum developers and instructional designers, working on projects to build high quality learning content that prepares learners for solutions-focused roles. Curriculum may include structured, formal classroom learning, online synchronous and asynchronous learning experiences, and hands-on labs. • Work with Product Management to prioritize and deliver on the curriculum roadmap. • Communicate with the Publishing, Marketing, Engineering, Training Delivery, and Sales teams regarding project status and timelines. • Work with project/program management to maintain a dashboard of all project statuses, completion goals, backlog items, and metric tracking for visibility across the organization. • Provide stakeholder and team communication across all projects. • Identify process improvement strategies to expedite the production of technical training curricula or improve the quality of materials being delivered. • Accelerate the shift to a rapid content development strategy by leveraging agile development methods. A day in the life A CDM at Amazon anticipates bottlenecks and balances business needs against technical constraints. They understand business and customer needs, help define the product and project roadmaps, assess complex business requirements and translate them into manageable projects. They lead their team to deliver results in a successful and timely manner. They thrive and succeed in an entrepreneurial environment and are not hindered by ambiguity or competing priorities. To be successful in this role, the candidate will have the ability to seamlessly flex between managing multiple projects, owning schedules, outlining key milestones, and trafficking deliverables.
- Excellent written and verbal communication skills - ability to communicate across an organization (up, down, sideways) at the appropriate level and frequency
- Demonstrated ability to define, influence, refine, and implement processes, procedures, and policies.
- Experience designing, developing, and delivering instructional materials for technical content.
- Excellent organizational and project management skills.
- Knowledge and/or hands-on experience with AWS infrastructure services.
- Bias for action: ability to initiate new programs, obtain senior management buy-in and support.
- Ability to manage ambiguous multiple concurrent projects, identify and solve blockers, work cross-functionally with multiple teams and stakeholders.
- Project Management Professional (PMP) or Agile Scrum Master certification
- Professional AWS technical certification
The pay range for this position in Jersey City is $116,700- $160,000/yr. Our range of benefits may include health care, employee discounts, 401(k) savings plans, paid time off, and more. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. The pay range for this position in Colorado is $116,700- $160,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
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