Job description

BILINGUAL SPANISH P&C INSURANCE CUSTOMER SERVICE REP or INSURANCE AGENT

$41,600 - $60,000 base salary; Medical Insurance; Paid Vacation & Holidays; “Sign-On Bonus!”

Also - weekly commissions for sales if licensed insurance agent in CT

• REQUIRED: FLUENT IN ENGLISH & SPANISH, EXCELLENT VERBAL & WRITTEN COMMUNICATION SKILLS, OVER PHONE, EMAIL & TEXT
• ABILITY TO CONDUCT BUSINESS TRANSACTIONS IN BOTH LANGUAGES
• REQUIRED: PREVIOUS AUTO INSURANCE "P&C" AGENCY EXPERIENCE
• COMPUTER & TYPING SKILLS (EMAILS, WORD DOCUMENTS, TEXTING CLIENTS)
• STRONG ATTENTION TO DETAIL; ACCURACY IN COMMUNICATION IS ESSENTIAL
• STRONG ORGANIZATIONAL & TIME MANAGEMENT SKILLS
• ABILITY TO ADAPT TO CHANGING PRIORITIES & AGENCY NEEDS
• “MULTI-TASKER” - PRIORITIZE / JUGGLE TASKS APPROPRIATELY
• TEACHABLE & COACHABLE, ON AGENCY & INSURANCE COMPANIES OPERATIONS, ON NEW TASKS
• FRIENDLY, WELCOMING PERSONALITY – EXPRESS POSITIVITY IN ALL CIRCUMSTANCES
• “TEAM PLAYER” – COOPERATE WITH & ASSIST AGENCY STAFF / OWNERSHIP
• RECEIVE IN-COMING PHONE CALLS, EMAILS & TEXTS, CHECK VOICEMAILS, RESPOND ACCORDINGLY
• MAKE OUT-GOING CALLS, EMAILS & TEXTS TO CUSTOMERS, INSURANCE COMPANY PERSONNEL, BANKS, CAR DEALERS & OTHERS
• PROCESS CUSTOMER POLICY CHANGE REQUESTS / PROCESS ENDORSEMENTS
• COMMUNICATE WITH INSURANCE COMPANIES TO ENSURE CUSTOMERS’ NEEDS ADDRESSED
• ACCURATELY EXCHANGE INFORMATION BETWEEN CUSTOMERS & INSURANCE COMPANIES
• STRONG PROBLEM-SOLVING SKILLS; REMAIN CALM & PROFESSIONAL UNDER PRESSURE
• STAY INFORMED ON INSURANCE COMPANIES’ CHANGES IN PAYMENT PLANS, NEW PRODUCT OFFERINGS, ETC.
• COMMUNICATE OVER PHONE & EMAILS INSURANCE COMPANIES’ PERSONNEL (UNDERWRITERS, CLAIMS, ETC), BANKS, CAR DEALERS, LEAD SOURCES, ETC.
• PERFORM OTHER JOB-RELATED DUTIES AS DIRECTED
• OFFER IDEAS / RECOMMENDATIONS FOR PROCESS IMPROVEMENTS
• UTILIZE VARIOUS INSURANCE COMPANY WEBSITES TO PROCESS CUSTOMERS’ PAYMENTS, ENDORSEMENTS / CHANGES TO POLICIES, ETC
• ASSIST IN CREATING CLIENT FILES & FILING
• ASSIST IN EXCEL DATA ENTRY OF SALES INFO
• PUNCTUAL TO WORK - WITH RELIABLE, CONSISTENT ATTENDANCE

PLUSES:

• STATE OF CONNECTICUT “ACTIVE” PROPERTY & CASUALTY INSURANCE AGENT LICENSE
• EXPERIENCE QUOTING, SELLING, CROSS-SELLING, EXPLAINING AUTO INSURANCE COVERAGES
• FAMILIARITY IDENTIFYING OPPORTUNITIES FOR POLICY DISCOUNTS (AUTO INSURANCE)
• EXPERIENCE EXPLAINING COVERAGES TO CUSTOMERS / PROSPECTS (AUTO INSURANCE)
• EXPERIENCE WITH MICROSOFT WORD / EXCEL / OUTLOOK / YAHOO
• EXPERIENCE WITH PROGRESSIVE INSURANCE WEBSITE / PRODUCT OFFERINGS
• NON-STANDARD AUTO INSURANCE EXPERIENCE
• AGENCY MANAGEMENT SYSTEM EXPERIENCE

Job Type: Full-time

Pay: $20.00 - $28.85 per hour

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Hamden, CT 06518: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.