Job description
This job position assists the Plan & Specs staff in coordinating order placements, shipments and deliveries. It could also assist other departments with their logistics.
Specific Description
- In charge of entering new orders in the system for the Plan & Specs Department. Validate availability and shipping details in order to notify the customer or sales representative expected delivery date.
- Ensure bill of lading and other required documentation is done properly and on a timely matter.
- Coordinate maritime and ground delivery to ensure customers receive their equipment on time.
- Collects logistic information by creating reports; identifying data and information resources; exploring opportunities to add value to job accomplishments.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Maintains logistic databases by entering, updating, purging and evaluating data on a constant basis.
- Keeps a good relationship with suppliers and fabrics. Communicates changes in orders or unexpected events to sales force.
- Other duties as required by the local/regional office.
Education
Ideal: Graduated from Business Administration, Materials Management, Supply Chain, or related BA.
Minimum: Associate's Degree in Business Administration.
Experience
(similar position)
Ideal: 2 years within the HVAC/R Commercial/ Residential Retail Industry
Minimum: 2 years+ similar position in other Industry.
Languages
Fluent in English & Spanish
Excellent Grammar in Spanish & English
Computer Skills
Advanced Knowledge in MS Office
Intermediate Knowledge in MS Excel
Intermediate Knowledge in MS Outlook
Basic Knowledge in Power Point
Other Skills
Customer Service Oriented a must
Focus on Results
Team Oriented
Great Interpersonal Skills
Excellent Communication Skills
Proven Initiative
Attention to Details
Job Relations
This job position interacts internally with all management level, as well as indirect employees.
Outside the company the service coordinator interacts with customers, and suppliers including fabric.
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