Job description

Entry Level Customer Service Representative!!!
Hiring NOW!
Redi Carpet is the nation's largest flooring provider to the multifamily (i.e., apartment) industry, operating in 34 branch locations throughout 24 states and the District of Columbia.
Redi Carpet is currently seeking a Customer Service Representative for our Carrollton, TX location. Customer Service Representatives are responsible for performing a variety of duties including order processing, efficient inventory allocations, and customer file maintenance. Other duties can include inventory management, invoicing, and subcontractor pay.
Responsibilities (include, but not limited to the following)

• Answer telephone calls
• Type work orders and allocate inventory
• Constant communication installation managers and salespersons
• Enter floor plans, pricing, and other customer information for new and existing accounts
• Assist with processing credit card sales
• Research warranty claims
• Allocate samples
• Call-in deliveries
• Assist with various tasks as requested by supervisor

Requirements

• Some level of customer service experience preferred
• Excellent interpersonal skills
• Accurate Typing Skills
• Creative problem solving
• Team Player
• Multi-Tasker
• High school diploma

Work Hours: Monday to Friday 9:00 AM-6:00 PM
Job Type: Full-Time
Redi Carpet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.

Job Type: Full-time

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