Customer Service Representative

Full Time
Cleveland, TN 37312
Posted
Job description
Description:

The Customer Service Representative/ Administrative Assistant greets walk in customers, answers incoming calls, and directs customers to the appropriate specialized staff. This individual also performs targeted outgoing calls, processes all incoming document management and imaging, and provides administrative support to staff members. Rate of pay is $11.21 per hour.

Requirements:

Primary Responsibilities

  • Greets walk-in customers; answers incoming phone calls from customers, attorneys, or general public
  • Directs customers to appropriate specialized staff
  • Performs targeted outgoing calls on request
  • Provides administrative support
  • Maintains supply cabinet
  • Manges all incoming mail, documents, and images as needed
  • Performs related duties as required

Qualifications

  • High school diploma or equivalent
  • At least one year’s experience in public contact position

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