Customer Service Representative
Job description
<p>Job Description: Responsible for assisting all customers with order entries and any inquiries regarding the product and service. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company. Input customer orders and customer credits. Input invoicing information accurately and in a timely manner. Assist customers with orders and problems. Work directly with outside sales team regarding customers. Provide informative and professional assistance when working with the public, customers, vendors, and co-workers. Perform administrative responsibilities such as checking faxes and mail daily, writing sample requests and special orders when necessary. Attend training and Customer Service meetings. Answer phones and performs other related duties as assigned. Experience Required Experience: 6 - 12 Months Customer service or related area dealing with customers.</p>
Job Type: Contract
Pay: $17.50 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Augusta, ME 04330: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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