Job description
Overview:
The Role
Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness.
The Role
Prodapt is seeking a Customer Success Manager/Lead who has strong experience with Java/J2EE, Performance, Application monitoring. The ideal candidate needs to have experience in day to day customer/client interaction.
Responsibilities:
Responsibilities Include:
- Expected to play Customer Success Manager role
- Excellent communication and customer interfacing skills
- Understand customer product features and create pitch for the product to the internal customers
- Should have Java/J2EE, Performance, Application monitoring background. Able to understand and customize features based on customer requirements
The product also has AI/ML, Service now. Any experience with ML, Service now will be an added plus
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