Job description
Our company is looking to hire individuals with a background in customer support to help support our staff. The ideal candidate for this role has extensive experience handling calls from the public, and is aware of the challenges and difficulties inherent in providing customer service. Applicants must be willing to work shifts that are at times inconvenient and intense, but will also provide excellent opportunities for career growth.
Responsibilities:
- Answer customer inquiry calls.
- Provide customer service.
- Research problems and provide solutions.
- Be knowledgeable about daily specials.
- Answer customer questions about products and services.
- Attend required training classes on company products.
Job Type: Full-time
Salary: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Cedar Rapids, IA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Call center: 1 year (Required)
Work Location: One location
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.