Position Highlights:

Location Name: Variable

Rate of Pay: $16.00 and up commensurate w/ experience

Hours of Work / 6am – 2:30pm (Monday-Friday)

Part Time or Full Time Status: Full or Part (flexible)

Come join our team at Personal Touch Food Service!

We have immediate openings for multiple food service positions in many locations throughout Western New York!

We offer:

• Flexible schedules!
• School schedules!
• Business and Residential positions have day and evening shifts available!
• FREE lunch and uniforms!
• Benefit eligible positions may participate in Health, Dental, Vision, 401k, LTD, Life Insurance and more!

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POSITION DESCRIPTION

The purpose of this job description is to communicate the overall purpose, key responsibilities, and duties associated with this position. The Personal Touch company philosophy requires that all employees contribute on a team basis for the purpose of overall company success. While the following information should be considered a comprehensive description of this position, it should be noted that some responsibilities and duties may not be specifically addressed. Personal Touch reserves the right to amend or change this description at any time.

Summary of position: This position will be responsible to deliver food and supplies while maintaining the proper temperatures to various local locations. A clean valid NYS Drivers License is required for this position. Accepting and putting away vendor deliveries is a regular part of this position.

Prep helpers are considered a jack of all trades; they are cross trained to have the ability to work in various roles at their location. They may assume one of the roles of either Food prep or server, Cashier, Porter, but our employees can perform the duties (on an as needed basis) summarized further below.

Delivery Agent Duties:

Maintain food temperatures from transport from original facility to destination. Put away deliveries.

Responsible for loading and unloading of the delivery truck.

Food Prep/Backup help to Cook Duties:

• Contributes to the success of the food service team through preparing selected cold foods and preparing in advance those food items and ingredients necessary for the menu items and/or recipes for the following day.
• Reviews production sheet to ensure a complete understanding of responsibilities specific to the published meal plan.
• Washes, peels, chops or dices vegetables, fruits, and other foods as required.
• Slices, grates and portions meat and cheese.
• Prepares a variety of cold foods as specified on the production sheet, including but not limited to sandwiches and salads using standardized recipes and ingredient lists.
• Portions food as required for recipes or as ingredients.
• Tastes food prepared to insure proper flavor, texture, consistency and quality control.
• Ensures that all cold foods are maintained at the proper temperature.
• Cleans and sanitizes utensils and work area before and after use.

Essential Duties and Responsibilities of All Personal Touch Employees:

• The philosophy at Personal Touch includes providing all customers with memorable service. The service provided by every person at our company touches multiple customers both internally and externally. All customers must be treated with courtesy and respect and every effort should be made to ensure customer satisfaction at all times.
• Effective communication is key to customer service. It is the employee’s responsibility to refrain from profanity, harsh words, or derogatory/inappropriate comments and communicate in a business appropriate manner.
• Personnel at Personal Touch are required to maintain a professional appearance at all times. This includes good hygiene; and, dressing in clean, neat, professional clothing or uniforms as required. Specific food service hygiene and dress code requirements are addressed separately in the employee manual.
• Employee reliability is key to exceptional customer service. Productive attendance during your scheduled hours and timeliness are essential. If unable to work your scheduled shift, reporting requirements are outlined in the employee manual.
• Continuous learning is a core requirement at Personal Touch. It is the company’s expectation that all employees are open to and engaged in professional growth opportunities including cross-training for other positions, teambuilding activities, and skills training programs offered by the company.
• The health and safety of our employees is of paramount importance at Personal Touch. Compliance with safety regulations and reporting all on-the-job accidents and injuries as outlined in the employee manual is required.
• The health and safety of our customers is also of paramount importance at Personal Touch. Compliance with health department regulations, sanitation requirements, and food safety training is required.
• Attitude is everything! Employees at Personal Touch are expected to maintain a positive “can do” attitude when communicating with internal and external customers. Any concerns regarding your position or problems you may experience in the workplace should be addressed privately with your supervisor.
• All employees should be aware that new or additional responsibilities outside the scope of this job description may be assigned by management as necessary.

Job Requirements:

• Knowledge of foodstuffs is essential
• Must be able to work at a moderate to fast pace.
• Must have a clean valid NYS drivers license
• Must possess basic math skills

Personal Touch Food Service, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Physical Requirements of the Delivery Agent:

Must be able to bend, stoop, and perform extensive walking; must be able to exert well paced mobility to move quickly to different areas of the operation as demands arise.

Education/Experience Requirements of the Delivery Agent:

Good work experience and valid NYS drivers license that is clean

Working Conditions:

Must have good personal hygiene and adhere to corporate dress policy. Subject to wet floors, temperature extremes and excessive noise. Position may involves long hours and widely diverse duties.

Other Information:

Must love food business and dealing with people!

Job Type: Full-time or Part Time

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.