Job description
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Do you have deep Supply Chain expertise and are looking for a role to break into technology? This role is supporting client solutions that live at the intersection of Supply Chain and Emerging Technology. The existing intellectual capital includes: a Supply Chain B2B suite, an AI based inventory planning tool and customized supply chain solutions for our IBM Business Process Outsourcing Clients. We are seeing a large amount of growth working with clients on their Supply Chain technology roadmaps, outsourcing and automation of processes. Your role will be working with clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. You will build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). You will work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. Providing account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. All while managing contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Do you have deep Supply Chain expertise and are looking for a role to break into technology? This role is supporting client solutions that live at the intersection of Supply Chain and Emerging Technology. The existing intellectual capital includes: a Supply Chain B2B suite, an AI based inventory planning tool and customized supply chain solutions for our IBM Business Process Outsourcing Clients. We are seeing a large amount of growth working with clients on their Supply Chain technology roadmaps, outsourcing and automation of processes. Your role will be working with clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. You will build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). You will work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. Providing account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. All while managing contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
Required Technical and Professional Expertise
- 3 years experience in Supply Chain practices such as B2B, Supply Chain Planning or Inventory processes, Order to Cash, Transportation and Warehouse Management
- 2 years experience with Business Process outsourcing models for enterprise clients
- 2 years familiarity with Software as a Service business model
- 2 years experience communicating the technical components of a solution including systems integration, data formats and API’s to a client
- Knowledge in the Consumer-Packaged Goods industry
Preferred Technical and Professional Expertise
- 2 years working knowledge of supply chain analytics and automation
- 3 years demonstrated understanding of macro business case development such as planning, forecasting and utilizing inventory and/or metrics to drive business results
- 2 years understanding of consultative selling
- Bachelor's degree in Supply Chain, Business or Analytics preferred
- Masters in Business Administration preferred
About Business Unit
This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.
Your Life @ IBM
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
- 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
- World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
- Well-being programs to support mental and physical health.
- Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
- Select educational reimbursement opportunities.
- Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
- Giving and volunteer programs to benefit charitable organizations and local communities.
- Discounts on retail products, services, and experiences.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBM
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