Job summary
We are seeking Demand Planning Analyst who will report to the Ring Forecasting Manager, and be responsible for aligning WFM with sales planning and CRM efforts to management of the daily and weekly demand planning activities. Analyst, Demand Planning is responsible for maintenance and execution of forecasting and decision models through a strong combination of statistical, business intelligence, and market and industry trend analysis. An ideal candidate possesses a deep experience in Data Analysis and Applied Statistics, Inventory or Production Planning, and Supply Chain Management functions. This team member is a critical voice on the forecasting chain team, and provides context and perspectives for data-driven decision making in a contact center environment.

Key job responsibilities

• Develop accurate and timely demand forecast while helping reduce inventory /working capital, and minimize forecast variability
• Responsible for developing and sharing end to end demand plan, and providing timely forecast analysis necessary for appropriate decision making
• Advanced skills to include variance analysis, assumption documentation, and communication to supply chain, management, finance, and operational teams in creating and maintaining the corporate S&OP process
• Identify demand forecast risks and develop effective, flexible, and durable mitigation strategies
• Analyze and troubleshoot demand related issues in a timely and accurate manner
• Generate scenarios in the demand planning to facilitate discussion
• Work cross-functionally to accurately reflect recent trends and achieve continuous improvement in demand forecast accuracy, and other demand planning measures
• Manage and execute various ad-hoc project requests

A day in the life
As a Demand Planning Analyst, you will build forecast models that predict volume for the Ring Community Support contact center. You will also use those models to anticipate headcount needs at CS locations and be a key driver in the development of new hire classes.

About the team
Ring's mission is to help make neighborhoods safer. We believe that stronger communities are key to safer neighborhoods. That’s why we’re driven to create products that help customers protect what matters most at home and empower them to connect with their neighbors.

• Masters in quantitative field or Business Administration highly preferred
• Experience in strategic consulting and leading new/start-up related programs or Rapid Scale Manufacturing
• Experience working with database & SQL
• Six Sigma certification

The pay range for this position in Colorado is $64k - $111k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

The pay range for this position in Jersey City is $64k - $111k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

About Ring

Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone - while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.