Job description

Under direct and indirect supervision, the Front Desk Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, drafting correspondence to patients and insurance providers, respond to explanations of benefits, scheduling and confirming appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance patient accounts, credit transactions, and other basic financial support functions. In addition, this position is responsible for assisting patients with processing dental insurance claims and managing of relationships with insurance carriers. This individual will contact insurance companies and patients regarding coverage determinations and outstanding balances as well as research and resolve insurance billing issues.

Previous experience with dental front desk is ideal, but not required, especially experience with dental insurance.

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid sick time
• Paid time off

Healthcare setting:

• Private practice

COVID-19 considerations:
Following current California Department of Public health requirements

Ability to commute/relocate:

• Ste G Brenwood, CA 94513: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Dental office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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