Requirements:

• High School diploma or GED required and ideally pursuing education in Information Systems or related field.
• Experience in customer service preferred, desktop hardware and software, Microsoft systems, network systems, and phone sufficient to successfully perform the essential duties of the job listed above.

Responsibilities:

• Fulfill incident and service requests as assigned and follow standard help desk procedures.
• Document interactions with business clients, including requests, statuses, and resolution of incidents.
• Perform planned maintenance, moves, adds and changes.
• Maintain standard software and desktop OS configurations, including troubleshooting, loading and configuring software images, supported applications and drivers.
• Research business client questions using available resources to find solutions.
• Create and maintain all applicable documentation.
• Install, configure, use, repair, and troubleshoot Microsoft OS and Office and other software and hardware for desktop and laptop computers.
• Other duties as assigned.

Deadline:

We are accepting applications for this position until the position is filled.

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.

Cherry Health requires all team members, including temps, contractors, interns, residents, students, etc. to receive the COVID-19 vaccinations subject to certain exclusions. Cherry Health is committed to granting reasonable accommodations in accordance with applicable laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)