Soligent is the largest pure play solar distributor in the Americas. At Soligent, we envision a world where solar isn't just the cleanest choice for power: it's the obvious choice. Our mission is to empower homeowners and installers with a tool-set that transforms the way the world produces energy. We do this by hiring talented people, empowering our team, and being mission driven. Soligent has been featured by the White House, Forbes, Wall Street Journal, The World Economic Forum, and the Atlantic among other publications. In this role, you will see and participate in the interworking of a high growth entrepreneurial large company in a sector that changes the world.

Why Soligent?

• We are the largest business of its kind in the world. With 5,000 customers in 45 countries, Soligent is an established industry leader in solar with the fast-paced and entrepreneurial spirit of a startup.

• You will be part of a vital team at the forefront of transforming how people use energy. Drive positive change in the world while working with the best and brightest. Our executives have built and led successful billion-dollar companies.

• We invest in you. You will learn the ins and outs of solar, be exposed to roles across the company, and receive quality training.

Why You?

• Are you mission driven? At Soligent, solar is more than a job; it's our future.

• Do you see solutions where others see problems? You're not satisfied with the status quo; you constantly think about how to improve processes.

• Do you enjoy getting your hands dirty? You understand the big picture but also have an innate ability to drill down and execute with high attention to detail.

• Can you execute individually but enjoy working with a team? We support a strong culture of teamwork where it's about the collective gain. Feedback is a big part of that.

• Does your word mean everything, you take responsibility for outcomes, and are incredibly persistent? We have a culture of integrity and accountability.

• Do you connect the dots easily? You can see how your role fits in with the organization.

• Are you fun to be around and able to wear many hats? Soligent is a fast-paced entrepreneurial culture. We believe saving the world should be fun.

• Leading, creating and implementing credit and collections initiatives to achieve monthly collection goals
• Directing and creating team plans for daily activities to maximize collection efforts and determining credit worthiness of new or existing customers
• Analyzing, assessing and determining course of action for credit and collection issues, including reviewing the aging report and pursuing collection of past due amounts
• Creating systems and policies that will assist in assessing and determining credit risk; being an active participant in this process
• Determining the extension of credit for new or existing customers
• Building and maintaining relationships with credit insurance providers to ensure proper coverage and eliminate overall company risk
• Resolving customer disputes and negotiating settlements with customers on all account issues
• Providing robust reporting of Credit analytics to support strategic and day-to-day operations, including preparing regular updates as necessary to key stakeholders and senior leadership
• Coaching, mentoring and leading the Credit & Collections team, creating an inclusive and cohesive environment to bring out the best in every team member
• Directing and coordinating customer service activities and following-up on customer short pays or billing disputes
• Reviewing credit policy and recommending adjustments when delinquent patterns occur
• Establishing, implementing, and monitoring collections policy and procedures; making and communicating adjustments as needed following Soligent's internal procedures including SOP development
• Identifying, documenting, and implementing opportunities for continuous improvement
• Keeping up to date on the overall activities of the team, identifying problem areas and taking corrective actions
• All other duties as assigned by manager

• To speak clearly and hear oral communications by telephone, video call, and in person
• To have close vision and ability to adjust focus
• To sit for prolonged periods, sometimes for two hours or more when working on the computer
• To lift files, open filing cabinets, and bend or stand on a stool as necessary
• To enter text or data into a computer or other machine by means of a traditional keyboard

• To exercise strong organizational, problem-solving, and analytical skills
• To manage conflicting and simultaneous priorities and workflow
• To interact with customers while maintaining a calm and professional demeanor
• To work independently and as a member of various teams and committees
• To understand and follow written and verbal instructions
• To practice sound judgment with the ability to make timely decisions
• To respond courteously and promptly to upper management demands or inquiries
• To be comfortable and at ease when speaking to vendors, and other employees of the company with whom communication and coordination is essential

Benefits