Director of Communications

Full Time
California
Posted
Job description

The Director of Communications independently oversees a comprehensive communications program for The Department of Anesthesia and Perioperative Care, requiring a wide variety of communications media, including written, visual, digital and electronic, and associated technical applications. The Director works with management to develop and execute organizational communication and market branding strategy for a highly visible program. This position supervises communications professionals functioning in a variety of communications disciplines. The Director also sets performance expectations, evaluates results, and provides guidance and direction on complex communications issues. This position recommends changes to department policies and practices, identifies risks and responds accordingly, and provides priority setting and workflow analysis.

The Director of Communications is responsible for leading internal and external communications for the UCSF Department of Anesthesia, the CAO, and the Chair’s office. This position is also the senior strategist for the Chair and departmental leadership team and lead on all communication and event-related matters. The Director of Communications develops creative and comprehensive communications and messaging strategy for the department, including working closely with University and outside partners. This position writes and edits communications for the Chair and other leaders in the department and leads triage management in all crisis situations. The Director of Communications consults and offers guidance to department programs and other units on communications strategy and operations. This position also supervises unit staff and manages indirectly other staff working on various projects throughout the department.

The Director of Communications creates and leads the department’s plan to grow volume, build relationships, enhance brand identity, and integrate communication strategies through the web and related social media. This position also oversees the department’s plan to develop effective, responsive, state-of-the-art, and evolving communications strategies to help keep our community informed of what is going on in the department and help to enhance our sense of community and shared mission. This includes, but is not limited to oversight and development of:
  • All internal and external communications - electronic, written, and visual
  • The department’s public facing website and social media accounts. This includes any in-process projects and revamping the department’s website.
  • Newsletters, new faculty and staff notices, department events and accolades
  • Signage, postings, and flyers
  • Multiple email lists
  • Branding, marketing, and graphic design related matters
  • Numerous ad-hoc projects for faculty and staff

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Anesthesia and Perioperative Care at UCSF provides outstanding patient care, promotes cutting-edge basic and clinical science research and educates the next generation of health care providers while focusing on increasing diversity, equity and inclusion across the organization. The Department ranks as one of the largest departments in the School of Medicine with an annual budget of $120 million, of which Extramural Funds represents over $50 million. Currently, the department has over 250 Faculty members, 25 Staff Physicians, 178 Staff Employees, 18 Fellows, 84 Residents, 21 Non-Faculty Academics, 9 Post Docs, 68 CRNAs and 5 Nurse Practitioners at ZSFG. In addition to the Moffitt-Long Hospital, very active units of the department exist at the Zuckerberg San Francisco General Hospital and Trauma Center (inpatient and outpatient, including a very active trauma service), San Francisco Veterans Affairs Medical Center (inpatient and outpatient), Mt. Zion Medical Center (outpatient, including 23 hour stays and the Pain Management Center), the UCSF Orthopedic Institute and the Betty Irene Moore Women's and Bakar Cancer (NIH-designated Cancer Center) Hospitals in the Mission Bay neighborhood, and Benioff Children’s Hospital in Mission Bay and Oakland.

The Department now has essential roles in patient care outside of the operating rooms, with active participation in Ambulatory Care, Acute and Chronic Pain, and in the Preoperative Clinic. Over the department’s fifty-plus years of existence, the department has been at the heart of modern anesthesia’s explosive growth, and to this day continues to have an enormous impact on surgical practice and the management of pain. The department’s research, education, and clinical care quickly earned and have maintained reputations that are the equal or better of any institution in the world. Individual members of our faculty have had a major influence on our specialty both nationally and internationally, including NIH study sections, NIH funding, FDA and Editorial Boards. Research activities within this department are integrated with and inform clinical practice. For many years, ours has been among the top departments for NIH research funding in anesthesia in the United States. The Department of Anesthesia provides considerable support and structure for research in general and, for research training programs, highlighted by the innovative Pathway to Scientific Independence (PSI). This program begins at the residency level, incorporating the Research Scholars Track of the Anesthesia Residency, moving through the post-residency NIH-funded T32 training grant, and faculty positions with a mentored research support, and ultimately to achieving extramurally funded, independent researcher status.

Required Qualifications

  • Bachelor's degree in related area and/or equivalent experience/training.
  • Minimum 5 years of related experience
  • Advanced knowledge and understanding of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.
  • Advanced knowledge and understanding of technical applications to direct professional technical staff, or personally perform technical work, including design concepts, various media, and applications.
  • Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues in higher education and/or health sciences.
  • Advanced skills to create, develop, and implement long and short term strategic communication plans.
  • Advanced skills to advise and consult management on all aspects of communications, ranging from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information
  • Excellent written, verbal, interpersonal communications, active listening and political acumen skills.
  • Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills.
  • Thorough knowledge of location protocols and channels for communication internally and externally.
  • Solid supervisory skills to select, train, lead, direct, guide, motivate and evaluate professional and/or support staff to produce high-quality work; skill to take corrective action as required.

Preferred Qualifications

N/A

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

005887 COMM SPEC 4

Job Category

Marketing / Communications, Professional (Non-Clinical), Professional and Managerial, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Parnassus Heights (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F 8am-5pm

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