Description:

Reputable Community Healthcare Clinic seeks Director of Clinical Operations Join an organization which is respected and well loved by the Community we serve!

SUMMARY: Reporting to the Chief Executive Officer, the Director of Clinical Operations (DCO) is responsible for the direction, efficiency, and effectiveness of Alliance Medical Center’s (AMC) clinical operations. The DCO has clinical oversight over the operations of the Operations department including the nursing department, front office, call center, and facilities. The executive leader in this role devotes sufficient time to administrative responsibilities, to ensure proper administration and management of AMC clinics, and ensures AMC’s compliance with local, State and Federal regulations. The DCO actively over sees clinical staff and clinical programs at all sites; participates and supports AMC’s QA/QI department and activities; participates and supports AMC’s risk management program; and works with the leadership team to manage overall health center activities, including developing and implementing AMC’s Strategic Plan in collaboration with AMC leaders. The DCO must have strong leadership skills, excellent communication skills, and a deep understanding of healthcare operations and regulations. They must be able to manage multiple tasks and priorities and work effectively in a fast-paced environment. Additionally, they should have a passion for improving healthcare access and outcomes for underserved populations.

Essential Functions and Responsibilities include but not limited to:

• 
  Direct oversight of the Nursing Staff and Operations Supervisors and clinical oversight of clinical support staff including Nurses, Medical Assistants, Community Health Workers, and Front Office Receptionists, Call Center Agents, amongst others;
• Ensures compliance with Local, State and Federal regulations relative to the accreditation and licensing requirements and quality improvement program specifications;
• Responsible for implementation of AMC’s Infection Control program and ensures internal compliance; chairs the AMC Infection Control Committee as required;
• Responsible for the development, implementation, and maintenance of Emergency Preparedness Plan;
• Serves as AMC lead for clinical audits by Partnership, Vaccines for Children, CA Health/Disability Prevention and others;
• Actively participates on QA/QI Committee and regularly initiates and/or supports QA/QI activities to improve population health management initiatives;
• Provides strategic direction utilizing the Continuous Quality Improvement (CQI) process to identify opportunities for improvement in and patient flow and scheduling changes;
• Collaborates with CMO (Chief Medical Officer) to optimize patient access and clinical team productivity;
• Performs other duties as assigned.

Requirements:

Education/Experience

• Registered Nurse licensure required;
• Bachelor’s degree required, in Nursing or related health care degree;
• A minimum of 7 years' experience in healthcare, with at least 5 years of recent supervisory / management experience within the healthcare industry required, ambulatory experience preferred;
• Experience working at a Federally Qualified Health Center, Indian Health Center, or a multi-site non-profit ambulatory clinic, required;
• Bilingual verbal skill in Spanish is desirable but not required.

Who we are!

This is a great opportunity to share your work with an organization that cares for the community of Healdsburg, Windsor, Geyserville, and beyond.

At Alliance Medical Center (AMC), we believe everyone deserves the highest quality care. We provide primary medical and dental care within a broad array of services - including prenatal, a teen center, all ages dental care, mental health, nutrition health services - that help our patients’ live healthier lives.

Our mission is to improve the health and wellness of our diverse communities. We provide accessible, caring, and high quality healthcare services. We are a recognized Federally Qualified Healthcare Center (FQHC) leader in improving the health of our communities. We are proud to serve a diverse population of approximately 16,000 Patients who are predominantly Spanish speaking.

AMC’s Healdsburg and Windsor Medical locations are both recognized PCMH (Patient Centered Medical Home) sites and we are proud to be eligible to recruit National Health Service Corps Scholars, Physicians, and Registered Nurses with student loan repayment needs with Highest HPSA Primary Care score 18!