Job description

Job Posting Title:
Director of Student Experience, MS Programs Office, Texas McCombs

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Hiring Department:
Red McCombs School of Business

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Position Open To:
All Applicants

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Weekly Scheduled Hours:
40

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FLSA Status:
Exempt

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Earliest Start Date:
Immediately

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Position Duration:
Expected to Continue

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Location:
UT MAIN CAMPUS

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Job Details:
General Notes

As an Equal Opportunity Employer, Texas McCombs believes that diversity in our faculty, student, and staff populations is integral to our core purpose of educating leaders that create value for society. We welcome applicants from under-represented groups and those who can demonstrate a commitment to inclusion.

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is diverse, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose

The Masters of Science Programs Office (MSPO) is responsible for the daily management of the one-year specialized Masters degrees within the McCombs School of Business. The Director of Student Experience will partner with the MSPO Associate Dean in setting and implementing strategic goals related to MSPO Student Experience as well as regularly collaborating with program directors to align daily operations with short and long-term strategy and support an organizational culture that is innovative, fast-paced, and agile.

Strategic Initiatives:
Identify partnerships within McCombs and across the University related to delivering excellence in the student experience

Monitor national trends on best practices for student experience

Responsibilities

Academic and Experiential Learning:
Oversee execution of the co-curricular experiences for MSPO students. This includes working collaboratively with each of the MS Academic Program Directors, the MSPO Student Experience Team, Program Advisory Councils, the Career Management team and other campus offices to develop workshops and experiences relevant to student success priorities including health and wellness, diversity & inclusion, and career education and exploration

Communicate with graduate school as needed to address academic needs

Work collaboratively with each of the MS Program Directors to understand program goals and support students’ academic experience

Coordinate with the Graduate School and Graduate Program Coordinators on academic probation, monitoring academic success, and identifying at-risk students

Student and Alumni Engagement:
Collaborate with Senior Events Coordinator, Program Directors, Career Management team, and the Marketing team to plan program-wide MSPO events, including (but not limited to) orientation, yield events, program advisory council meetings, and graduation

Develop and execute a communication strategy for all students

Develop and oversee execution of strategy for engaging alumni

Develop and oversee execution for student engagement and success

Supervision:
Manage team of senior academic program coordinators who work closely with students enrolled in each of the MS Programs

Oversee accurate data keeping for each MS program; including but not limited to collection and submission of data for accreditation and rankings purposes

Ensure alignment across student experience across programs; identify and implement best practices across programs

Ensure alignment in policies and procedures across programs

Required Qualifications

Demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced environment.

Ability to work independently with little supervision.

Understanding of academic and cultural diversity with a commitment to creating an environment in which all students can succeed.

Excellent written, oral, and presentation skills. Strong technical skills.

Excellent diplomacy skills to handle complex situations with multiple stakeholders.

Strong interpersonal and team skills.

Master's degree and five years of experience coordinating programs in an educational or corporate environment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Masters of Business Administration, Master in Educational Administration or related field.

Working knowledge of graduate/MBA programs. Experience managing user-facing technology applications.

Experience working in an environment making strategic decisions.

Experience managing and supervising a team.

Event planning experience.

Experience working with a diverse group of peers, faculty, administrative personnel, and graduate students.

Salary Range

$80,000 + depending on qualifications

Working Conditions

Working in a standard office.

Repetitive use of a keyboard at a workstation.

Work schedule is generally 8am – 5pm with nights and weekend work when needed.

Occasional event set-up and break down management which can involve some lifting.

This is an Austin, TX-based position and is eligible for hybrid work.

Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197.

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