Director of Student Success and Basic Needs (Categorically Funded)

Full Time
Redding, CA 96049
Posted
Job description
Overview:

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average $393,000 vs. California state average of $770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
Responsible to plan, coordinate, and direct District operations, activities, and programs related to student success and retention; to develop, evaluate, and implement policies and procedures related to success and retention; to provide leadership in the areas assigned including the ongoing development and evaluation of students' holistic needs, and promote the various programs and services assigned. Responsible for establishing and maintaining a strong working relationship with faculty, academic deans, administrators, staff, and students. Manage the coordination of a wide variety of specialized student activities focusing on awareness of cultural commemorations, academic areas of interest, basic needs center, specialized programs, commencement, and other outreach functions that complement the District's retention and equity goals. Manage the guidance and support to the Student Senate, clubs and organizations, and Global Education Initiatives. Implement various creative and innovative communication strategies that create a positive image of the College to major external and internal communities. Employees in this classification receive administrative direction within a framework of general guidelines, and direct, supervise, and formally evaluate the work of management and classified staff. This is a middle management classified administrative position that requires excellent communication and strong organizational, problem solving, decision-making, and administrative skills.

CLASSIFICATION: Range 30 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00p.m., Monday through Friday.

SUPERVISOR: Vice President of Student Services or designee

BENEFITS: Holiday, vacation and sick time will be provided. Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis and an employee assistance program (EAP). This is a Classified Administrator position with a default CalPERS retirement.

Employees have the option to contribute to:
  • Health Savings Account (HSA)
  • 403(b) and 457 Retirement Plans
  • Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts

In addition, employees have the option to purchase:
  • Disability Income Insurance
  • Cancer Insurance
  • Life Insurance
  • Accident Only Insurance
  • Critical Illness Insurance

For more information regarding Employment and Benefit Policies, please view the Administrative Agreement - Appendix A.

Typical Duties, Knowledge and Ability
Essential Functions:
  • Plans, develops, organizes, and directs various student services programs, operations, and activities that support students in specific areas of interest, including student clubs and activities, categorical programs, federal programs, international students, student government, campus events, referral and resources for basic needs, and other related assignments.
  • Oversees student success center to provide individualized assistance to students as they complete steps to enroll and apply for financial aid.
  • Develops, implements, and evaluates policies and procedures related to student success, student equity, outreach, recruitment, and retention.
  • Provides direction and supervision to managers and staff that include: prioritizing and assigning work; conducting performance evaluations; staff training and orientation to District/Department policies and procedures; and making hiring, termination, and disciplinary actions with assigned employees.
  • Serves on/participates in a variety of internal and external committees, meetings, and organizations representing student services programs.
  • Prepares annual area planning for student success and basic needs programs and services.
  • Develops and manages budgets and expenditures for program operations and services through coordination of categorical and District funds. Maintains compliance with Federal, State and local regulations, including District policies and procedures, and ensures submission of timely reports.
  • Oversees the coordination of clubs and student organizations', including maintenance of club and student organization master calendar of events and activities.
  • Manages the coordination and scheduling of tours of the Shasta College campus, and collects and records quantifiable data; analyzes, evaluates, and prepares reports on effectiveness of overall outreach functions.
  • Ensures proper scheduling, training, and supervising of student workers (e.g., tour guides and student ambassadors).
  • Maintains close working relationships with the community and college staff to coordinate campus activities with other programs. Oversees the coordination and evaluation of a wide variety of specialized student activities including cultural awareness events and celebrations, commencement, and outreach functions in support of a diverse student population.
  • Manages the activities and events of the Associated Student Body and the election process of officers and student representatives. Provides guidance in the expenditure of student organization funds in adherence to Board policies.
  • Administers the Global Education Program in conjunction with other agencies.
  • Receives, handles, and processes confidential information ensuring that security and strict rules of confidentiality are maintained.
  • Assesses the student service needs and assist in implementing appropriate student equity support programs in conjunction with Instruction to provide continuous improvement.
  • Collaborates with outreach regarding recruitment and retention of underrepresented students and serve as a resource when prospective multicultural students visit the campus.
  • Manages schedules and conducts some college outreach and recruitment functions in collaboration with counselors and staff members at local elementary, middle, and high schools, continuation and adult schools; works cooperatively with higher education institutions, organizations, agencies, and Shasta College extended education sites.
  • Oversees the preparation of a wide variety of materials such as interoffice communications, promotional materials, brochures, requisitions, forms, letters, reports, statistics, special projects, and specifications, etc. from rough draft or verbal instructions and independently composes correspondence.
  • Works in conjunction with the dual enrollment program to advertise Shasta College programs and develop a recruiting strategy for high school students.
  • Works closely with programs and key stakeholders to enhance Shasta College's brand, elevates vision and continuously improves program branding and student offerings.
  • Serves as a liaison to the community (organizations, schools, businesses, etc.).
  • Manages and participates in Shasta College's involvement in community events.
  • Maintains and provides college speakers for community groups and organizations.
  • Attends applicable Student Services staff and committee meetings.
  • Report to Student Services Council, College Council, and Academic Senate, as necessary.
  • Performs related duties similar to the above in scope and function as required.
Knowledge of:
  • The principles of effectively interacting with diverse students, staff, faculty and administration.
  • Campus and community-based resources to assist students.
  • Current research and best practices in retention and student success.
  • Principles and techniques of recruitment, media relations, public relations, and advertising communications; such as, social media.
  • Budget preparation and analysis.
  • Principles of public speaking and speech writing.
  • Computer programs necessary for record keeping and databases, and desktop publishing.
  • Assessment of demographic trends and adaptation of information and strategies to ensure successful, culturally appropriate outreach.
  • Research, polices, programs, procedures and practices that close the achievement gap and provide access and equity for all students.
  • Applicable sections of the education code, other laws, rules and regulations related to assigned activities.
  • Principles, techniques, strategies, practices, trends, goals, and objectives of student success and retention, equity in public education, especially at the community college level.
  • Oral and written communication skills, including English usage, grammar, spelling, punctuation, vocabulary, composition, and mathematics.
  • Principles and practices of management and supervision including planning, organizing, assigning, and reviewing work; performance appraisal and discipline; employee selection and professional development.
Ability to:
  • Provide leadership in the area of student success and basic needs.
  • Interpret, apply and enforce laws, regulations, and guidelines related to student services operations and programs.
  • Prepare and present effective reports, recommendations, and correspondence.
  • Effectively communication in both oral and written forms and make oral presentations in a clear and concise manner for broad public appeal and interpretation.
  • Handle difficult and sensitive issues and problems; resolve conflicts.
  • Direct, supervise, and formally evaluate the work of managers and classified staff members.
  • Establish and maintain effective teamwork relationships.
  • Use modern office equipment, including proficiency in computers and software applications.
  • Work independently, exercising sound independent judgment, setting priorities, and meeting critical deadlines; work under pressure.
  • Envision, develop, and maintain short and long term strategic diversity initiatives.
  • Motivate staff, students, faculty, and administrators to promote a campus culture supportive of student equity and inclusion.
  • To develop effective strategies in student outreach, recruitment, and retention.
  • Demonstrate initiative, flexibility, organizational and interpersonal skills to plan, organize, coordinate and administer district-wide, comprehensive programs for all staff.
  • Understand, analyze, and prepare comprehensive narrative and statistical reports.
  • Establish and maintain cooperative and effective working relationships with district personnel, community members, and external companies and agencies in the course of performing assigned duties.

Experience/Education
Education Required:
  • Master's degree in Student Affairs, Higher Education Leadership, Organizational Leadership, or related field, or the equivalent.
Experience Required:
  • Combination of education, training, and experience equivalent to three years of increasingly responsible experience in an educational setting.
  • Demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.

Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:
  • Online Application with the following materials attached:
  • Cover letter addressing criteria listed in the position announcement
  • Current resume and/or placement file
  • College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:
  • After application has been submitted, all application materials will be screened.
  • Internal candidates must also submit all required materials to be considered.
  • Candidate evaluations will not be considered.
  • Reference letters from any member of the Hiring Committee or Board Members will not be considered.
  • Interviews will be by invitation only.
  • Interviews will be by Zoom.
  • The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 6 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.




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