Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world’s largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world’s third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.

Web: www.digitashealth.com | Facebook: www.facebook.com/digitashealth | Twitter: www.twitter.com/digitas_health

The Director is an account team’s production lead! Ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports.

Key Responsibilities:

Knowledge

• PM Approach: Ensures that the project management team utilizes a flexible project management approach

• PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be a strategic problem solver

• Talent Selection: Demonstrates the ability to hire and retain highly capable people while cultivating diversity and career development

• SOWs: Accountable for the accuracy of all team SOWs

• Problem Solving: Team’s chief problem solver and talent choreographer

• Agency process: Develops key operational tools (i.e. team or brand specific processes)

• Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively handle performance issues

• Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects

• Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Solid understanding of today’s digital technologies

Strategy

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  Resource allocation: Reviews all projects across account to resolve resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need

• Project Plans: Accountable for account-level master project plan creation and management.

• Process improvement: Proactively sees opportunities to adjust processes for efficiencies

• Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions

• Advising: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations

• Risk Management: Leads large teams to develop and manage risk mitigation plans

Tactics and Execution

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  Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources

• Internal Relationships and Team Leadership: Collaborative business partner to team capability leads

• Management: Responsible for the career development of others

• Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks

• Vendors: Point of escalation for vendor management concerns

• Scope Definition: Scopes and estimates complex, multi-channel engagements

Client Relationship

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  Relationship: Client-facing lead on issues related to production and project management

• Client knowledge: Understands the client’s business and plans projects accordingly

• Passion: Demonstrates passion for the brands and our work

• Accountability: Owns vendor/partner relationships

• Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution

• New Business: Production lead on new business pitches; identifies upsell opportunities

• Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills

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  Professional presentation and client facing skills

• Dynamic negotiation and conflict management skills

• Advanced in Microsoft Office including Excel and Microsoft Project

• Wide-ranging knowledge of digital

• Knowledge of healthcare is a strong plus

• Exhibits Integrity and Trust

• Exhibits Self Development

Education and Experience

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  Bachelors degree required

• Demonstrates progression in level of responsibility within a professional project management environment

• Agency or digital project experience required

• Healthcare experience strongly preferred

• Outstanding planning, coordination, management, and communication skills are required

• Experience with risk management, change management, communications management

All your information will be kept confidential according to EEO guidelines.