Director, Proposal Solutions & Development - Soft Services SME - Janitorial
Job description
Salary:
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Job Summary
Remote Position with Regular Nationwide Travel (Willingness to travel 25% to 50%)
Position Summary:
The Proposal Solutions Development Director (Soft Services - Janitorial) is responsible for supporting the ESFM operations team in developing and pricing innovative solutions for customers and integrators.
- Knowledge of the IFM industry with specific knowledge / skills in the soft services delivery (primarily janitorial and landscape services and other misc. soft services); Hard service skills a plus (mechanical / technical facility experience).
- Coordinates with sales & senior management all large scale multi services proposals to create synergy for creative and winning proposals while implementing "best practices" for the division.
- Helps ensure key proposals are properly scoped, identify missing and evaluate assumptions, help identify risks, help to evaluate cost, ensure text and response match requirements.
- Participates in bidder’s conferences, customer site visits, costing support, etc. Debriefs proposal team on observations and information gathered.
- Recommends and leads the management of proposal tool systems in collaboration with operations to ensure accurate services descriptions in alignment with operational practices and procedures; develops and maintains benchmarks.
- Helps develop presentation materials for both internal and external needs and insure consistency and adherence to company’s requirements
- Evaluates key bid opportunities with senior management, sales, legal and corporate support staff in order to assist the process of preparing and submitting successful proposals.
- Participates and lead strategy sessions on assigned proposals to develop win themes, and other strategic approaches to developing a winning proposal.
- Works with sales team to enhance proposal libraries in support of establishing proposal development tools and templates.
- Participates in proposal review meetings to ensure integration of all proposal activities.
- Understand client needs and internal capabilities/plans to enhance quality of proposals.
- Development of Comprehensive and Innovative FM Solutions and Pricing/Costing Strategies
- Analyses customer portfolios, scopes of work and operating costs and RFP compliance
- Lead effort to transition bid / proposal information to mobilization process
- Develops costs for labor, benefits, other direct costs, materials, and subcontracts once all the technical data is evaluated and formulated into the various plans.
- Performs detailed financial analysis to quantify cost savings or other customer benefits.
Qualifications:
- Bachelor’s degree in Business, Finance, Engineering, real estate or a related field as appropriate or relevant industry experience
- Experience in facility services or related field (estimating) a plus.
- Management, budgetary and financial training are necessary. Strong project management skills. Proposal development experience preferred. Strong technical competency or the ability to work well with internal technical experts.
- Possess strong financial and analytical skills.
- Has good written and verbal communication skills and is comfortable working in a dynamic team and customer-facing situations.
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID:1114828
ESFM
SABRINA VERA
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