Job description

We are seeking a skilled and reliable text Dispatcher to join our parking team. As a Dispatcher, you will be responsible for coordinating payments and the timely release of customer vehicles in impound, ensuring that drivers and parking attendants are dispatched efficiently and effectively. You will be responsible for managing incoming messages, tracking releases, and communicating and updating customers. You may choose to either work from home or from our Provo headquarters.

Schedule:

Part time. Sunday and Monday night from 6pm-2am

Key Responsibilities:

• Responding to incoming text messages from customers and clients to process reserved stall towing requests, boot/tow releases, temporary permit authorization.
• Coordinating with tow drivers and parking attendants to ensure timely responses to customers
• Updating customers on estimated times of arrival.
• Resolving customer complaints and concerns in a timely and professional manner

Requirements:

• Computer Savvy
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Friendly, capable, & self-motivated
• Clean Criminal History
• Fast Internet / Computer Access

If you are a highly organized and detail-oriented individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity. Please email resumes to management@upesupport.com

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Night shift
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Provo, UT 84604

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.