Dispatcher/Customer Service Representative - NIGHTS - 12hr Shifts

Full Time
Nashville, TN 37210
Posted
Job description

PLEASE READ THIS JOB DESCRIPTION CAREFULLY BEFORE APPLYING

**THIS POSITION IS NOT REMOTE.** This is an on-location position. Please do not apply if you are looking for remote work.

THIS JOB IS NOT IDEAL FOR SOMEONE WITH A FULL-TIME JOB ALREADY.

A family-owned and operated company based in Nashville is looking to add a full-time dispatch member to our team of Dispatchers and Customer Service Representatives. The ideal candidate will have at least two years of experience with call taking or customer service, although this isn't required. Mainly Night availability is needed currently. We are hiring and will get you started ASAP if you can work 12 hour shifts overnight, have good work ethic, a good attitude, demonstrate reliability and accountability, and are able to be flexible.

Requirements:

  • Must provide the highest possible standards in customer care
  • Must stay calm under pressure
  • Must demonstrate critical thinking, patience and organization
  • Basic knowledge of computer data and operating a Windows-based program
  • Must have the ability to stay organized as well as follow oral/written instruction
  • Flexible schedule preferred, as operations are 24/7/365
  • Strong work ethic
  • Willing to maintain respectful working relations with coworkers, supervisors and customers
  • Reliable transportation

Benefits include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Direct Deposit
  • Paid Time Off
  • Paid Training
  • 401k

Send in your resume for immediate consideration.

Job Type: Full-time

Work Location: 3 locations in the Nashville/Antioch/Buena Vista area

This Job Is Ideal for Someone Who Is:

  • Dependable
  • People-Oriented
  • Collaborative
  • Adaptable
  • Flexible
  • Detail-oriented
  • Innovative
  • Thrives under pressure
  • High stress tolerance

* Bilingual individuals are encouraged to apply!

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 12 hour shift
  • 3x12
  • 4x12
  • Holidays
  • Night shift
  • Overnight shift
  • Weekend availability

Ability to commute/relocate:

  • Nashville, TN 37210: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Overnight Shift (Required)

Work Location: One location

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