Job description

Pay and Benefits:

• Pay rate $18.75 per hour
• $1,500 Retention Bonus (New Hires ONLY eligible after 120 days of successful employment)
• Quarterly Bonus Opportunity up to 5% of your Quarterly earnings
• Paid training onsite for 6 weeks (after successful completion of training there is the opportunity to work REMOTE)
• Benefits (including Paid Time Off)
• Shifts that meet lifestyle and family goals
• Supportive work environment
• Many opportunities for promotion and career advancement
• No Phones

The Verifications Documents Administrator is responsible for reviewing documents associated with a Marketplace account and making the decision whether the document(s) validate the information attested to for the New York State of Health.

Duties / Responsibilities:

• Retrieves the imaged document and account from the Marketplace using information provided within the task
• Researches the information on the document(s) and compares that information against the application to determine if the document validates the application data
• Generates notices to consumers who need to take follow up action
• Determines if the document or account needs to be escalated to research or account review for further work
• Determines if the document or account needs to be given to DOH and then creates a manual task
• Meets all performance requirements associated with Verification Documents processes
• Conducts quality reviews of work to ensure accuracy and relays feedback to supervisor
• Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems
• Accurately reports tasks completed and hours worked
• Maintains an understanding of the Enrollment and Eligibility processes and policies
• Maintains updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
• Maintains up-to-date knowledge of continually referenced policies and procedures associated with tasks completed within the role
• Responsible for adhering to established safety standards
• Must be able to remain in a stationary position for an extended period of time
• Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
• Work is constantly performed in an office environment
• Performs other duties as may be assigned by management

Education Required:

• High School Diploma or equivalent

Background & Experience Required:

• 0 - 1 years of experience
• Ability to type and process material in an expeditious manner
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Ability to successfully execute many complex tasks simultaneously
• Ability to work as a team member, as well as independently
• Ability to follow instructions and perform repetitive tasks
• Ability to learn new software programs
• Ability to regularly attend work at various shift times as assigned

Job Type: Full-time

Pay: $18.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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