Job description

SUPERVISOR: Director of Philanthropy HOURS: Varied between 8am-6pm, some weekends, flexible
CLASSIFICATION: Full time/ Salaried/Exempt TRAVEL / LOCATION: multiple

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QUALIFICATIONS:*

• Bachelor’s degree in business, marketing, communications, or related field with minimum 3 years of successful development/donor database management
• Experience with donor database platform Razor’s Edge highly preferred

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JOB SUMMARY: *The Donor Database Manager and Engagement Coordinator is responsible for the overall success of Jericho Road’s donor tracking and engagement. . The Donor Database Manager and Engagement Coordinator will become highly proficient in our donor database tracking system (Raiser's Edge) and will work with the Partner Development team in direct mail appeals; gift processing; donor recognition and stewardship. Acts as a liaison between Partner Development and Finance to ensure accurate accounting of contributed income. Works with the Director of Philanthropy to identify, cultivate and solicit major annual gift support.

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Essential Job Duties*

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MANAGEMENT*

• Obtain certification in Raiser’s Edge and stay up to date with on-going training.
• Provide database training to all partner development team members where appropriate and manage account accesses.
• Acts as contact with direct mail and online fundraising vendors.
• Directs segmentation of database and monitors data entry for all solicitation and stewardship.
• Oversees peer-to-peer/crowdfunding platform management.
• Participates in professional development activities.
• Creates and runs prospect lists for Partner Development Team to target for gifts.
• Update and run weekly/monthly reports for leadership on the status of the campaigns, appeals, monthly donations etc.
• Manage the data of the organizations 1000+ donors including updating, and providing lists to staff for appropriate action and follow-up.
• Coordinate in-house direct mail production for the Annual Giving Program and the giving society. This includes mailing supplies, postage, oversight of proofing process, extracting and formatting data.
• Maintain updated contact and biographical information received and/or changes to the database.
• Manage the account access and donor assignments for key development staff.

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DONOR RELATIONS & FUNDRAISING*

• Coordinates the collection of all expenditures necessary to reach targeted monthly revenue goals.
• Ensures proper donor recognition and stewardship.
• Assists in donor recognition events.
• Creates and implements stewardship programs for all donors.
• Responsible for the collection of all donor and prospect information in the database to include supervision of all gift entry to insure accuracy.
• Ensures the timely acknowledgement of all gifts.
• Develops best methods to present database information on donors and prospects.
• Supports major and annual giving by developing new donor segmentation, donor research, and tracking processes.
• Respects the confidentiality of all records.
• Maintain accountability to the big picture and mission of JRCHC.

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COLLABORATION & PARTNER DEVELOPMENT*

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Working with the Partner Development team, develops and implements methods to capture all pertinent donor/prospect information in the database.

• Working with the Director of Philanthropy, development manager, vendors, and finance department to set realistic revenue goals for annual giving.
• Coordinates with the finance department on a monthly basis for annual giving.
• Monitors monthly annual giving budget reports and provides summary to partner development and finance departments.
• Reconciles monthly contributed income from the database (annual giving, major gifts, grants) with reports from the finance department.
• Coordinates all appeal information with the finance department.
• Assists with special events.
• Participates on events committee to develop special events
• Attends special events
• Helps to gather feedback and analyze event performance.
• Supports partner development special projects.

Job Type: Full-time

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