Description

DSHS Operations Research Specialist

We are looking for a forward-thinking Operations Research Specialist to join the Adult Protective Services (APS) Division within Aging and Long-Term Support Administration (ALTSA). This position reports directly to the APS Deputy Director and has statewide responsibility for report development, research, data analysis, project analytics and is responsible for responding to the reporting needs and ad-hoc data requests of the APS Division and its key stakeholders.

APS investigates allegations of abandonment, abuse, neglect, financial exploitation and self-neglect of vulnerable adults and offers protective services. Our mission is to transform lives by promoting choice, independence and safety through innovative services.

Some of what you’ll do:

• 
  Analyze problems, fact patterns, trends, or status to accurately forecast potential outcomes and identify risks to inform decisions around program and policy change, quality improvement, staffing, strategic measures, and make recommendations to executive leadership and provide alternative solutions.
• Conduct research, prepare and present complex data through statistical and narrative reports, graphs, charts and other formats provided to executive leadership, stakeholders, elected officials and community organizations, to make recommendations based on the information.
• Develop forecasting models and projections for client and staffing demographics, succession planning and caseload trends and growth.
• Present data to management and stakeholder groups.

What we’re looking for:

• Someone who is excited about a research career that directly impacts policy and helps the welfare of the State of Washington's most vulnerable populations.
• Someone who thrives in an intellectually demanding environment.
• An individual with strong quantitative and statistical skills.

Who should apply?
Professionals with a master’s degree Statistics, Science, Mathematics and/or Computer Science, or related field; and three years' demonstrated experience in one of the above areas. A Ph.D. may substitute for two years of the desired experience

OR

A Bachelor’s degree in in Statistics, Science, Mathematics and/or Computer Science, or related field; and five years of demonstrated experience in one of the above areas

Demonstrated experience in Statistics, Science, Mathematics and/or Computer Science or related field includes and may have been obtained concurrently:

• Two years of experience building Power BI Data Models and Reports
• Two years of experience using SAS or SQL for data management and analysis
• Two years of experience preparing statistical analyses and tabulations of data for reports about social and/or health services or other large, person-level statewide databases
• Two years of experience creating metrics or indicators derived from transactions, medical claims or encounters, service records, or similar data sources
• Two years of experience creating dashboards using a combination of Excel, Power BI and/or Tableau

Note: A Ph.D. may substitute for two years of the desired experience.

Completed applications will include the following:

• Current chronological resume
• Cover letter explaining why you are interested in the job, and your skills and experience that makes you the best person for the job
• Three professional references with current contact information

Questions? Contact DSHS Recruiter and reference 03078.

Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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