Purpose

The Functional EAM Consultant is Stratum’s primary customer-facing resource and is responsible for the bulk of EAM implementation activities, completed both remotely and at client sites. The consultant works collaboratively with fellow team members, clients, and Hexagon/Infor representatives primarily on large-scale projects and occasionally on smaller-scale service tickets. The consultant serves as the lead EAM implementation resource on assigned projects, reporting to the EAM Architect and EAM Project Manager in all stages of a project.

Responsibilities and Duties

Technical/Functional

• Configure HxGN/Infor EAM software and modules
• Import data into EAM
• Test HxGN/Infor EAM functionality
• Develop system, training, testing, and configuration documentation
• Create reports utilizing Cognos (EAM Advanced Reporting)
• Configure HxGN/Infor OS collaboration (formerly Mingle)
• Create EAM Start Center content
• Develop Flex Business Rules
• Create Alert Management
• Create support incidents in HxGN/Infor Support Portal on behalf of clients
• Enter Product Enhancement Requests in the HxGN/Infor Enhancement Request system
• Facilitate and execute system and user acceptance testing
• Train end users
• Consult with client on design of business processes and requirements
• Support client technical and business resources
• Complete other duties as assigned

Infor/Hexagon Partnership

• Foster relationships with HxGN/Infor EAM sales representatives
• Communicate with HxGN/Infor EAM sales representatives and other relevant HxGN/Infor resources about project progress and issues
• Participate in HxGN/Infor events including webinars, user groups, technical education events, and conferences.

Team Participation

• Attend company retreats
• Utilize Stratum’s standard communication tools to interact with the team, staff, and customers
• Attend and contribute to staff meetings
• Contribute to project support as needed
• Contribute to internal company projects
• Contribute to Stratum knowledge base
• Assist with product demonstrations and sales presentations as needed
• Participate in other team interactions as requested by manager
• When not on active project assignment, participate in the customer service operation by completing service tickets

Travel

This position requires frequent travel, approximately 25%, but is variable.

Additional Positions available: Senior Consultant, Developer, Project Manager, Project Coordinator, TEAMS Analyst