Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family’s success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission “We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

ESSENTIAL JOB FUNCTIONS:

• Inspects guestrooms to ensure the highest cleaning standards are met.
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team.
• Interviews applicants and hires qualified candidates.
• Executes and issues notices of disciplinary action.
• Ensures all team members follow hotel policies and procedures.
• Expedites and oversees special requests from the Front Desk.
• Attends management meetings.
• Develops teams and its members.
• Motivates employees to provide superior customer service to our guests.
• Monitors job performance daily.
• Inspects guestrooms to ensure the highest cleaning standards are met.
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team.
• Interviews applicants and hires qualified candidates.
• Executes and issues notices of disciplinary action.
• Ensures all team members follow hotel policies and procedures.
• Expedites and oversees special requests from the Front Desk.
• Attends management meetings.
• Develops teams and its members.
• Motivates employees to provide superior customer service to our guests.
• Monitors job performance daily.
  

Qualifications:

• Previous supervisory experience is required.
• Strong written and verbal skills are required.
• Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required.
• Knowledge of the Culinary Bargaining Agreement is preferred.
• Must demonstrate the ability to lead, guide, direct, develop, and motivate people at all levels.
• Must possess strong people skills with ability to problem solve through listening and responding to the needs of team members.
• Knowledge of Housekeeping operation is necessary.
• Knowledge of computers and typing skills are essential.
• Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including SDS and OSHA guidelines would be beneficial.
• Must be able to converse, understand, read, and write in English.
• Must be able to calmly handle all situations.
• Must be willing to work any day of the week and any shift when required.
• Must be able to get along well with coworkers and work as a team.
• Must present a well-groomed appearance.
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.