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  Performs research and development of special reports, analysis and presentation information and management of data to support departmental operations; prepares necessary information to respond to all inquiries and submits detailed reports of findings.
• Answers, screens and maintains log of incoming calls; researches and resolves low impact issues; refers high impact issues to appropriate personnel; follows-up to ensure incoming issues have been properly addressed and resolved.
• Performs a variety of accounting related functions including but not limited to processing vendor invoices, subscriptions and professional memberships applications/renewals; assisting in the preparation and analysis of accounting information for budget reporting, contract negotiating, special project administration; inputing weekly payroll and time reporting and processing expense reports.
• Liaisons with members of the Mayor’s staff, PFMC Board, City Council, and Gas Commission, as well as internal and external clients and customers in order to coordinate of meetings, gather information and correspondence; greets visitors and determines whether they should be given access to specific individuals.
• Drafts and edits responses to request for information and produces documents for the PUC, Public Advocate, Philadelphia Gas Commission and any other agency requesting information including but not limited to such correspondences as letters, memos, talking points, proposals, etc.
• Attends various meetings as requested in order to maintain a keen awareness of all day-to-day operations; prepares written and verbal summary reports for Chief Executive Officer as necessary; tracks and follows up action items for Chief Executive Officer’s office.
• Mentors all lower level divisional administrative support staff ensuring they are properly trained in various software packages used for tracking budgets, metrics, projects, personnel, contracts, vendors, and etc. as well as policies, procedures and protocols.
• Oversees and coordinates administrative staff projects by determining assignments, developing timelines and providing leadership to ensure timely project completion.
• Manages and maintains Chief Executive Officer's schedules including meetings, conferences, business trips, travel arrangements, etc.
• Performs general office duties such as ordering supplies, maintaining data management systems, preparing and processing office forms such as personnel 141, expense reports, requisitions, etc. and filing and retrieving corporate documents, records, and reports.
• Manages and maintains office attendance records including the scheduling and use of personal, sick and vacation leave.
• Performs other special projects and assignments as directed.

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  Associates Degree in Business Management or related field of study
• 3 – 5 years relevant experience working for a senior level executive; preferably in a utility industry
• Must have leadership ability with a willingness to lead, take charge, and offer opinions in order to provide guidance to lower level peer group and maintain a high level of ethics in handling sensitive and confidential information
• Must have organizational, technical, and analytical skills with the ability to handle multiple tasks adjusting priorities to meet shifting demands, ambiguity and project timelines while working independently.
• Must have mathematical/problem solving skills with the ability to apply learned mathematical skills to business processes in order to process purchase orders, review budget information, recognize and correct potential issues/discrepancies, etc.
• Must have verbal and written communications skills ability to build long-term constructive and cooperative working relationships with co-workers, vendors, management and outside agencies and produce documents for targeted readers as well as mixed audiences
• Must have troubleshooting and follow-up skills with the ability to identify problematic situations and resolve
• Must have knowledge of general office procedures, systems and terminology such as word processing, managing files and records, faxing, copying, scheduling, e-mail, and etc.
• Must have documentation and recordkeeping skills with the ability to compile, review and data enter a variety of information manually and electronically and in compliance with corporate policy.
• Must have interpersonal skills that reflect a customer-service oriented approach to daily tasks and improve the public image of PGW
• Must be proficient in the use of Microsoft Office, Outlook and accounting software such as Oracle, Quicken, etc.

COVID-19 Vaccination: Effective November 8, 2021, PGW requires all new employees to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodations.

PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.

Location: Philadelphia, PA 19122