Description:

The Facility Technician Level 2 is responsible for service, repair and preventative maintenance of equipment at client sites, specifically in confinement facilities. The Facility Technician will also assist the Installation Technician team in performing new service/product installations. They will service whatever is needed in Georgia including Northern Georgia. We are looking for them to live somewhere between Athens, GA and Anderson, SC. • Assemble and perform maintenance functions on a variety of communication equipment to include but not be limited to phones, video visitation units, tablet/charging units, racks, APs. Perform cable routing to server equipment racks, patch cabling, labeling, and documenting of cable paths. Install/configure carrier level broadband access equipment (T1, DSL, Cable, Fiber, and phone lines). • Monitor and respond to trouble tickets consistently throughout each workday; accurately update trouble tickets via the approved ticketing software system. Troubleshoot, debug, and repair equipment in a timely manner with a focus on client satisfaction. • Perform quarterly equipment checks and preventative maintenance at all assigned facilities. Complete monthly inventory of tools and equipment using appropriate documentation and outlined process. • Assist on a variety of installation projects as assigned for both new and existing client needs; including, but is not limited to, mounting equipment such as phones, APs, charging units and wall racks, run/bend conduit, pulling wire, set-up of switches, staging racks/shelves, and assessing inventory. Will complete site surveys/walkthroughs and build orders as needed within assigned territory. • Ensure the Company vehicle is in safe, fully operational condition according to the Vehicle Service and Maintenance form. Use Company approved software to track travel and expense related to company vehicle. Relevant Work Experience Required 3-5 years’ experience with installation, maintenance and testing of equipment and circuits, preferably in the telecommunications industry. Must Complete PI assessment: reach out to me for details!

Skills:

Hardware, Troubleshooting, Cable, Cat6, Cabling, Rack and stack, Hardware troubleshooting, Racking, Stacking, Support

Top Skills Details:

Hardware,Troubleshooting,Cable,Cat6

Additional Skills & Qualifications:

Targeting to pay $28-30/hr. Overtime will be paid on anything worked over 40 hours. • Basic proficiency in computer skills, including Microsoft Office, Excel, and Word; excellent verbal and written communication skills. • Flexibility to respond to after-hour calls; ability to travel frequently with short notice. • Strong initiative and problem-solving skills; Basic to intermediate tool knowledge including drills (hammer drills, impact drills, drill bits, etc.), screw drivers, nut drivers, use of ladder, scissor lift, single man lift, amp tool, fluke meter etc. • Basic to intermediate knowledge of relay switches, running wire, cabling, color code knowledge of Cat6 Wire, rack equipment, server equipment. • Must maintain a clean driving record. Additional Skills & Qualifications Some overnight travel to Pennsylvania (such as Perry County) to handle travel tickets which is once every two months. No back-up person for this role. But they have local liaisons for day to day breaks of handsets and keypads . Tablets are shipped back to Pay Tel by the liaison. If inmate broke the screen, tech would have to go onsite to repair. Qualifying Questions: How do you deal with someone who is dark and gloomy? How do you deal with someone who is overly energetic? Tell me about a time when you dealt with a tough decision?

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.