FIELD TEAM OPERATIONS MANAGER

At 1-800-GOT-JUNK?, our motto is “Want More, Work Happy”. We get it. You’re adventurous, driven, like "Getting Dirty", and live happy. You want more than a job. You’re looking for a rewarding career with a growing company. You want to grow, develop and always be better.

At 1-800-GOT-JUNK?, you’ll learn the ins and outs of a successful business, have fun, and be given the autonomy and opportunities to drive your career and be great in your own way.

FIELD TEAM OPERATIONS MANAGER - Full Time
Burbank, CA
Compensation: $70K base with a potential of $85K with incentives/bonuses

The Field Operations Manager should be a high-energy, proactive, self-motivated professional with a demonstrated ability to think and plan strategically. Ideally, a qualified Field Operations Manager will have experience in the different facets critical in small business: sales, marketing, administration, field operations, and human resources.

To qualify, candidates must possess the following:

• Prepared to spend 90% of your time in the field during the first 3-4 months, "Getting Dirty"..... You'll be working side by side with Truck Team Members learning the role, understanding our operations, building credibility, and establishing your leadership with your team

• Physical fitness is required. Should be able to perform regular, heavy (up to 70 lbs.) lifting with crew

• The willingness and ability to work as Truck Team Members on a route when needed

• Experience with Hand / Power Tools and Basic Truck / Vehicle Maintenance

• Associate or Bachelor’s degree in operations management or business administration.

• 3+ years of proven operations management experience overseeing similar duties as outlined above

• Alignment with our values of Professionalism, Accountability, Teamwork, Loyalty, Self-Discipline, and Respect.

• A great attitude and strong multi-tasking, and time management skills

• Excellent verbal & written communication skills

• Strong desire to help others excel and hit goals

• Valid driver's license & good driving record

Key responsibilities of this position will include (but not be limited to):

• Supervising a team of 12-15 Truck Team Members and motivating them to achieve the goals you have set with the business owner's assistance.

• Ensuring high-quality execution for all jobs; monitoring post-job satisfaction of customers, and proactively addressing any issues that arise.

• Management of daily schedule, dispatching of services, and route management

• Conduct engaging team meetings and information-sharing opportunities

• Maintaining all information related to employees, sales, estimates, job/truck, and other operational details are entered in supporting information systems, ensuring all details are accurate and up-to-date.

• Completion of staffing tasks, including recruiting, hiring, training, and staff scheduling.

• Prepare and maintain employee work schedule and payroll to ensure accuracy, control overtime and coordinate PTO or sick time.

• Build & maintain relationships with customers, realtors, property managers, and other service companies within companies’ target markets to increase sales and measure the return/effectiveness of these activities.

• Achievement of all operational-related goals