Job description
Title : Field Service Representative
West Houston
Remuneration : $32 to $42 per hour
We are looking for Field Service Representative around Location Houston, Texas area to lead the client crew and direct communication with the customer during onsite maintenance work. The Field Service Representative will also be responsible for escalating and/or delegating technical and nontechnical issues to the support team for resolution. This position reports to the Field Service Manager, Client Compressor Service USA.
Essential Job Duties and Responsibilities:
Core duties and responsibilities include the following:
- Troubleshoot reciprocating compressor mechanical failures as well as subsystems such as cooling, unloading, cylinder lubrication, and oil systems.
- Support client Engineering as the onsite representative during Root Cause Analysis for component failures.
- Support to customers technical inquiries, troubleshooting, and maintenance of Client and competitors reciprocating compressors and auxiliary systems.
- Technical resource for Outside/Inside Sales, purchasing, quality and repair departments.
- Lead client field Service Crews and provide technical guidance to ensure client processes are followed, and quality goals are achieved project quality goals.
- Provide leadership and development to Field Service Mechanics to include but not limited to specific job tasking, on the job training, manage conflict on the job site, and function as the overall project quality/safety owner.
- Maintain safe working environment and maintain Client/Industry safety standards.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experiences:
- Must have 10 years of relevant knowledge and experience repairing and troubleshooting reciprocating compressors, preferred experience on broad range brands including Dresser-Rand, or Burkhart or other reciprocating compressor brands (technical degree is beneficial).
- 5 years’ experience working maintenance in Refinery and/or petrochemical environments.
- Be able to read detailed manufacturing drawings and instruction manuals.
- Working knowledge of Instrumentation and Controls.
- Must have the required leadership skills to manage conflict within the Client crew assigned to your jobsite and maintain order and safety.
- Detail oriented, responsible, and accountable. The position requires accurate document control and report writing.
- Must be highly organized, able to multi-task and manage project timelines and critical paths in order to control nonproductive/standby time.
- Support around the clock communication for active projects and emergency call outs to support internal/external customer needs.
- Must be willing to assemble equipment in the shop or field.
Certificates, Licensees, Registrations:
Will need a passport for international travel.
Ability to attain TWIC card and possess a valid D.L.
Must be able to pass customer required background and drug tests to access all customer facilities.
Hardware & Software:
Proficient in Microsoft Office products: Teams/Outlook.
Communication:
Fluently speak, write, and read English.
Strong written and verbal communication skills.
Ability to provide technical communication in the form of service reports and status updates is required.
Travel Requirement and Work Schedule:
Position requires 100% travel to domestic and international customer sites and/client group affiliate locations.
Compensation & Benefits:
- $32 to $42 per hour
- Medical/Dental/Vision
- Paid time off package
- Retirement Plan 401K with company match
- Life insurance and AD&D
- Short-Term & Long-Term disability
Full time position with working hours 40 hrs/Week
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.