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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us, and we can make a difference together.

About this role
This position is for a Lead Field Technician in Aftermarket and Service who is under minimal supervision. Installs, tests, services and repairs complex equipment to conform with company operating specifications and customer requirements. Leads lower level staff to maintain and analyze equipment logs to identify equipment repair needs and required repair methods. Relies on moderate to extensive experience and judgment to plan and accomplish assigned tasks.

Key Responsibilities

• Understand the principles that comprise a Building Control system and possess the ability to learn how to functionally bring system problems to a satisfactory resolution. Assist Senior, and Master Technicians in the functional checks and commissioning of a building automation system.
• Assist in the start-up, commission, re-commission customer systems that utilize DDC technology
• Basic troubleshooting of unitary controllers or able to assist others on how to resolve problems. Works with subcontractors and other trades to ensure proper operation.
• Assist in completing all required commissioning documentation. Maintains accurate As-Built drawing package and marks changes.
• Completes paperwork on-time including time sheets, expense reports, on-site documentation and project status reports
• Be able to set up trends, alarms and reports. Calibrates systems requiring basic electronic test equipment, such as multi-meters, network terminals and/ or a laptop computer.
• Responsible for performing job database backups on a daily basis or as advised.
• Assists with project turnover to the Service Department
• Communicates with customer upon arrival and before leaving the work site. Tracks and records personal job progress and keeps Project Manager informed on progress through daily logs. Keeps project management apprised of customer concerns and issues.
• Maintain a daily log of pertinent job related activities
• Adheres to safety standards. High degree of regard to employee and subcontractor safety.
• Other duties as assigned.
• Have capacity to learn systems software to read, test and make changes to logic as needed.
• Able to download and troubleshoot basic HVAC system logic using WebCTRL and associated software.
• Communicates issues with Project Manager on a timely basis.
• Entry level working knowledge with WebCTRL software functions and utilities.
• Basic knowledge of TCP/IP networks
• Must be well organized with good time management skills.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Possess computer and networking skills to properly maintain their laptop.
• Focus on customer service

Required Qualifications

As a journeyman, you understand the importance of providing expert and quality service. We are looking for an individual who has:

• 2+ years of experience as a HVAC controls technician
• 1+ years of experience with Microsoft Office Suite
• High School Diploma or GED
• valid driver’s license

Preferred Qualifications

Other experience and qualities you may have that would be beneficial in this role include:

• Associates Degree or trade school
• Background in mechanical and HVAC system operation and design
• Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines.

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RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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