Job description
Pfaudler, Inc.
Job Description
Job Title: Field Service Technician
Department: Aftermarket
Reports To: Director, Services Americas
FLSA Status: Non-exempt
SUMMARY -Performs a variety of repairs, as required, to glass lined steel process equipment at customer locations, with the general purpose of maintaining serviceability of the equipment by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES -include the following. Other duties may be assigned.
Performs a variety of specific repairs to include:
Drive Repairs, accessory replacement, equipment rigging, tantalum repairs of all shapes
and sizes, Teflon repairs, and weld repairs.
Performs vessel Entry, Inspects equipment and determines repair requirements. Performs a variety of diagnostic tests to include:
Ultra Sonic, Dye Penetrant, Electric testing, Thickness testing of glass and metal substrates Statiflux testing.
Jacket cleaning services including equipment hook-up and chemical analysis of cleaning solution.
Maintains a personal inventory, accurately.
Completes a variety of paper work, related to the job, accurately and timely.
Handles sensitive customer relationships.
Travels extensively by company van or air travel depending on job location (75-80% travel).
All of above done on a daily basis.
SUPERVISORY RESPONSIBILITIES - None.
QUALIFICATIONS -To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE –Minimum high school diploma or equivalent plus five (5) years’ related technical experience and/or training, or equivalent combination of education and experience is required; Associate's degree (A.A.S.) from two-year College or technical school is preferred.
Mechanical repair and welding experience are required. Experience with instrumentation and/or as a Millwright is a plus. Must have the ability to effectively communicate with customers and represent the company in a professional manner. This field position requires an individual who is self-directed, can work well both independently and with others, possesses good time management/organizational skills and takes initiative. Must be willing and able to travel by driving a vehicle or by air travel.
LANGUAGE SKILLS -Ability to read and interpret documents such as engineering drawings, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS -Ability to apply concepts of basic algebra and geometry for measuring Tantalum repairs.
REASONING & ABILITY -Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS -as required.
PHYSICAL DEMANDS -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear and smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT -The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; confined spaces; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.
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