JOB SUMMARY:

The Financial Advisor Assistant's primary responsibility is to process the operations activity for the team and general administrative support.

Location: Swansea, 2610 N. Illinois

Shift: Full-Time

PRIMARY RESPONSIBILITIES/DUTIES:

• 
  Answer telephone, give information to clients, take messages, schedule appointments for referrals and track referrals
  
• Greet visitors, handle their inquiries and direct them to the appropriate person according to their needs
  
• Set up and maintain paper and electronic filing systems for records, addressing all regulatory compliance issues
  
• Handle all incoming and outgoing correspondence and file correspondence in appropriate file
  
• Supply necessary forms for transactions and complete forms in accordance with company policies
  
• Review all transactions for accuracy and reconcile confirmation tickets to orders
  
• Maintain retention files
  
• Create Board report for all Financial Advisors
  
• Additional duties as assigned

SKILLS AND REQUIREMENTS:

• 
  High school diploma or equivalent
• Associate’s or Bachelor’s Degree in relevant field, preferred but not required
• 3-5 years experience in financial services industry, preferred but not required
• Excellent communication: oral, written and listening
• Multi-tasking
• Social perceptiveness
• Time management
• Professionalism

TECHNICAL KNOWLEDGE REQUIREMENTS:

Working knowledge of:

• Investments and their rules and regulations
• Compliance issues
• Company policies and procedures
• Department software/computer systems

Basic knowledge of:

• Computer system
• Office equipment

Equal access to programs, services and employment opportunities is available to all persons without regard to age, ancestry, citizenship, status, color, physical or mental disability, genetic information, marital status, military status, national origin, race, religion, sex (including pregnancy), sexual orientation, or any other basis protected by federal, state, and/or local law.

In accordance with the Americans with Disabilities Act and/or applicable state and local laws, applicants requiring reasonable accommodations for the application and/or interview process should notify the FCB Human Resources Department. Examples of reasonable accommodations include making a change to the application process; providing written materials in an alternate format such as braille, large print, or audio recording; using a sign language interpreter; using specialized equipment; or modifying testing conditions.

Applicants have rights under Federal Employment Laws

Equal Employment Opportunity Poster https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Equal Employment Opportunity Supplement https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Family and Medical Leave Act (FMLA) https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

Employee Polygraph Protection Act https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf