Food and Beverage Manager / Event Coordinator
Job description
JOB SUMMARY
Oversees and manages the food and beverage department for the club in a safe and profitable manner.
F&B MANAGEMENT JOB FUNCTIONS
1. Manages the budget for the food and beverage department. Ensures all administrative, record keeping and reporting requirements set by the club and the Company for food and beverage operations are timely and accurately met
2. Hires, trains, manages and develops food and beverage department staff including assistant managers, chefs, bartenders, beverage cart attendants, kitchen and wait staff. Manages and schedules staff to ensure proper coverage for daily operations and events.
3. Complies with the terms of purchasing agreements and vendor contracts.
4. Maintains food and bar inventory and responsible for proper ordering to meet customer demands and budget expectations.
5. Markets and manages event planning for the club, works with members to secure agreements and coordinates activities associated with non-golf events.
6. Develops and implements standards and procedures associated with the food and beverage department to fully comply with health, alcohol, tobacco and fire regulations.
7. Ensures that food and beverage facilities and equipment are maintained and in proper repair.
8. Ensures that food and beverage employees are compliant with health code standards and following applicable liquor laws. Responsible for making sure all employees are properly trained and licensed as required for their position.
9. May be required to serve members and guests during club functions in a manner that meets or exceeds the needs and service expectations of the members and guests.
10. May be required to direct the set-up and/or take down of course events and complete necessary reports for the event.
11. Implements all Company human resource and payroll guidelines and procedures. Gathers, processes and submits payroll information for the food and beverage department timely and accurately. Maintains employee files and records.
12. Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes and work cooperatively and jointly to provide quality customer service.
13. Demonstrates a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive and professional interactions with all club staff and members/guests, and meeting established quality, service and safety expectations.
14. Maintains the confidentiality of company, employee and member/guest information.
15. Attends and actively participates in regularly scheduled staff meetings.
16. Performs additional assignments per the direction of club or Company managers.
EVENT COORDINATOR JOB FUNCTIONS
1. Markets and manages event planning for the course, works with members to secure agreements and coordinates activities associated with non-golf events including banquets, meetings and other social events.
2. Ensures all agreements, paperwork and reporting associated with course events is properly completed, distributed to the appropriate departments and maintained.
3. Maintains accurate and up-to-date record of event bookings on appropriate tracking system; assists with booking outside events in the absence of the appropriate department head and provides information about all such bookings to the department head in a timely manner.
4. Coordinates event billing and ensures payment is prompt and accurate.
5. May make calls to hosts of upcoming events at intervals of two months, one month, two weeks, one week and three days prior to the event at the request of the General Manager or appropriate department head; informs department heads of any relevant event details learned during such calls.
6. Communicates event needs to other departments and coordinates needs.
7. Attends Responsible Alcohol and Tobacco Service training and adheres to the Responsible Alcohol and Tobacco Service policy.
8. Creates signs to promote upcoming member and non-member events consistent with the marketing plan and image of the club.
9. Attends, hosts, guides and coordinates member events and activities.
10. Oversees execution of events and insures costs fall within budget and cost analysis.
11. Arranges set up and breakdown of the events and coordinates timing of activities.
12. Follows up with members after events are complete to ensure customer satisfaction.
13. Works events as needed.
14. Demonstrates a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive interactions with all club staff and members/guests, and meeting established quality, service and safety expectations.
15. Performs additional assignments per the direction of club or Company managers.
16. Regular and punctual attendance on site for all scheduled shifts is required.
KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
1. Working knowledge in Food and Beverage operations specifically in financial controls, staff management and facilities and equipment management.
2. Ability to provide high level of customer service with attention to detail. Able to plan and coordinate events that provide quality experiences to members/guests.
3. Understanding of safe food handling procedures and process as well as responsible alcohol service. Able to direct and maintain a safe and secure environment and operation
4. Demonstrates a sense of ownership in the work and a commitment to the success of the club and the Company.
5. Proficient with MS Word, Excel, Outlook and POS systems.
6. Excellent written and verbal communication skills.
7. Responsible Alcohol and Tobacco training and/or certificate.
8. Certified Food Protection Manager (ServSafe Manager Certification).
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
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