Job description
Medical Front Desk Part Time
Sher Allergy Specialists, a Division of FPA is seeking an experienced Medical Front Desk to join their busy practice.
- Highly competitive compensation
Top benefits package including:
- 401k Plan and Amazing Work Environment
- High School Diploma or GED required
- OSHA, HIPPA, Compliance Training
- 1+ years’ experience working as a Medical Front Desk Specialist
- Must be proficient with Microsoft Office products
- Experience with practice management, patient registration and scheduling systems
- Bilingual a plus (Spanish)
- Welcoming patients, families and visitors in a friendly, courteous and caring manner.
- Performs administrative and general office functions including, but not limited to, copying, filing, faxing and data entry.
- Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.
- Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.
- Verify patient insurance eligibility and benefits.
- Obtain patient authorizations as needed.
- Responsible for the Patient Check In process to include:
- Obtaining, or verifying and updating patient demographic information
- Insurance information in the PM system
- Obtain patient consent for treatment
- Responsible for Patient Check Out process to include:
- Collect patient payments ,including, copayments, deductibles, coinsurance and any outstanding patient due balance amounts.
- Provide patient receipts
- End of the day reconciliation process, may be responsible for balancing and reporting daily receipts
- Documents in PM System.
- May be responsible for chart prep of scheduled appointments.
- Utilizes interpersonal skills to optimize medical practice satisfaction rate by effectively and carefully communicating with patients and providers.
- Understand and follow applicable Federal and Florida State laws and regulations, professional standards, and ethical principles related to patient HIPPA Privacy and Security.
- Serve as a brand representative for FPA by embracing the Company culture and mission statement, core values and standard of conduct.
- Strictly adhere to all Standards:
- Compliance Standards
- Privacy and Security Standards
- Workplace Standards
- Workforce Standards
- Strictly adhere to Department Policies and Procedures.
- Participate in quality assurance and quality improvement process.
- Participate in corporate compliance program.
- Promptly report suspected acts of non-compliance with Company Standards and Policies.
- Participate in job-related continuing education programs.
- Perform other duties as assigned by your supervisor or designee.
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