Job description

At Alliance Healthcare Services (AHS), it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County. We’re committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community.

Knowledge/Skills/Abilities:

• High School diploma or equivalent – requirement
• Bi-lingual – additional compensation
• Demonstrate capability for consistent and methodical work with a clear appreciation of the importance of maintaining correctness of entries
• Organized with a strong attention to detail; able to multi-task and prioritize work
• Establish and maintain positive working relationships with all clients, AHS employees and community you interact with as an AHS employee.

Key Job Responsibilities:

• Perform clerical opening procedures with new and reopened cases
• Pull and scan correctly and appropriately all medical record documents
• Assist in the preparation of statistical reports
• Prepare, prioritize and scan documents to Electronic Medical Records (EMR)
• Assist clients in completion of releases
• Maintain the confidentiality of all clients and client records as required by law
• Follow all regulations as required by funding sources as they relate to the medical record
• Abide by the policies and procedures as outlined in the Policy and Procedure Manual
• Answer incoming calls
• Schedule appointments
• Effectively greet, assist and direct clients
• Answer phones
• Schedule appointments
• Assist clinical staff as appropriate
• Intake
• Insurance verification
• Demographic entry
• Securing releases of information
• Other job duties as assigned

Shift Availability:

• Full-Time – Minimum of 40 hours per week (hourly)

Additional Requirements:

• Fully vaccinated for COVID-19 as required per AHS policy

Promoting wellness in the community starts with our employees. At AHS, our employees enjoy many perks. Listed below are just some of the great benefits you as an employee may be eligible for with us.

Health and Wellness

• Medical Insurance Coverage
• Dental Insurance Coverage
• Vision Insurance Coverage
• Flexible Spending Account
• Long Term Disability – Company Paid

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance – Company Paid
• 403b Retirement Plan with Company Funded Matching
• Employee Discounts provided through Life Mart
• Loan Forgiveness options through Federal programs (Public Service Loan Forgiveness and National Health Service Corps)

Career Development and Growth

• Opportunities for growth and movement within the organization

Work Life Balance

• Paid Time Off – To include PTO for vacations, illness, and personal days
• Flex Days – Company given PTO days
• Paid Holidays

EOE M/V/F/H

Alliance Healthcare Service is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

Job Type: Full-time

Pay: From $14.20 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Required)

Language:

• Bilingual (Preferred)

Work Location: In person

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