Front Desk Associate

Full Time
Jacksonville, FL 32216
Posted
Job description

Job descriptionWho is Alfa Dental Management? Alfa Dental Management is a dental management group based in Jacksonville, FL supporting 8 dental offices in North Florida. We provide hands-on organizational support while allowing each practice to flourish in its unique way. Our dynamic and motivated teams are proud to offer top-notch, patient-centered care. What sets us apart as an employer? We invest in team members that invest in us and our patients. We are looking for the best and brightest who share in our passion for serving our patients and communities.
At A Glance:

  • located in Jacksonville, FL
  • Full Time/Part time

Who You Are:
You are an experienced Dental Front Desk Administrator who is passionate about patient care. You believe in dentistry as a vital healthcare service, and a major asset to patients’ quality of life. You are motivated to grow and succeed; you look forward to finding creative ways in which you can contribute to meeting office performance goals. You connect with people and see yourself as a patient educator and advocate. You espouse the values of honesty, integrity, respect and professionalism. You are a team-player who is energized by fast-paced environments. You understand the importance of bringing a positive attitude, and of team unity and how that contributes to patient care.
What You Will Do:

  • Welcome patients and ensure patient information is complete and up to date
  • Schedule patient appointments
  • Collect and process patient payments and insurance co-pays
  • Resolve patient inquiries
  • Prepare for the following day by reviewing and auditing patient charts
  • Present a friendly, confident and well-groomed appearance

Your Skills and Experience:

  • Minimum of 2 years' experience in dental administration
  • Organized and detail oriented with the ability to multi-task
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Experience with Open Dental Software preferred
  • Knowledge of insurance codes and billing practices
  • Ability to interpret and develop treatment plans
  • Sound judgment and creative problem-solving skills
  • Sales experience preferred but not required

And the benefits?

  • Generous pay package including excellent, merit-based incentive compensation plan
  • Mobility and advancement opportunities
  • Training and continuous education
  • Retirement Plan (401k + company match)
  • PTO
  • Employee Assistance Programs
  • Health Care Plan (Medical, Prescription, & Vision)
  • Life Insurance
  • Employee and family discounts
  • Employee of the Month Winner is able to drive a 2021 Porsche GT4 for 27 days.

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Weekend availability

Work Location: One location

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