Front Desk Receptionist
Job description
Essential Job Functions
- Provide assistance for our patients and referring staff by answering incoming calls and scheduling office appointments for patients in the Electronic Health Record system.
- Transferring calls to appropriate departments
- Updating patient demographics within EHR
- May need to cover patient reception on occasion
Requirements
- Comfortable working in a fast-paced, high volume call center
- Must have excellent communication skills, verbal and written
- Remember important scheduling information
- Able to pay attention to detail and patient entry in EHR
- Ability to listen and respond to questions attentively
- Be professional and kind in your work environment
- Have flexible work hours
- Effective keyboard skills
- Available Monday-Friday
Preferred Experience
- Customer service in medical facility
- Experience using an EHR system
- Understand a multi-channel phone system
- High School Diploma
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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