Front Desk/Receptionist/Member Services - LA Fitness

Full Time
Plano, TX 75075
Posted
Job description

Want to join a growing, successful company where your talents, initiative, and integrity will be rewarded? Then you’ve come to the right place!

Fitness International, LLC, is one of the largest and fastest-growing club chains in the fitness industry owning LA Fitness, Esporta, and City Sports Club. Not only is it a great place to work out, but it’s also a great place to work! We offer competitive base pay, benefits, and complimentary membership privileges. Plus, you could find yourself working beside some of the top professionals in the industry.

Our Front Desk Associates are the face of the club! They are who members and guests see first, so it’s their job to set the tone for the rest of the members’ club experience by being friendly and welcoming. This is a part-time position with the opportunity to earn commissions in addition to hourly pay. This position offers a perfect chance to work in a great atmosphere, learn about the health club business, and enjoy complimentary membership.

Essential Duties and Responsibilities:

  • Member Support
  • Ensuring members are checking into the club
  • Helping members in-person or over the phone find answers to their inquiries regarding their membership
  • Make outbound calls to members regarding account status
  • Process monetary transactions for member accounts
  • Assist the Operations Manager in daily tasks
  • Various light cleaning responsibilities
  • Collaborate with other staff members
  • Follow all health and safety regulations
  • Opening the club on time. This is for a MORNING position.

Qualifications:

  • 18 years or older to apply
  • Bilingual Spanish and/or Vietnamese (Preferred, not required)
  • 1+ year Customer Service experience (Preferred, not required)
  • Proficiency in typing and general computer use
  • Ability to work individually and with a team

General Information:

  • Club hours are Monday – Thursday: 5am-11pm, Friday: 5 am-10pm, Saturday – Sunday: 8am-8pm
  • Average shift length: 5 to 6 hours
  • Common shift availability is as follows
  • 5 am - 9 am (weekdays)
  • 5 pm-close (weekdays)
  • 8 am – 3 pm (weekends)
  • 3 pm – 8 pm (weekends)
  • Opportunities to pick up extra hours at nearby locations

If you would like to apply to multiple locations/positions, please go to https://www.lafitness.com/Pages/Employment.aspx to apply directly.

Job Type: Part-time

Pay: From $11.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Evening shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Masks are available to wear for all members, guests, and employees. Frequently touched areas are sanitized. Members are also provided access to hospital-grade cleaners to utilize. LA Fitness operates according to current state legislation.

Application Question(s):

  • Are you available to close for an evening shift, closing at 11 pm M-T, 10 pm F, and/or 8 pm on weekends? (Not all required)

Language:

  • Spanish (Preferred)
  • Vietnamese (Preferred)

Work Location: One location

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