Job description

We are hiring for a part time front desk/receptionist position to perform a variety of administrative and clerical tasks at our physical therapy office. You will welcome patients and greet people who visit our office. You will coordinate front-desk activities, including scheduling patients and receiving phone calls. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Must have availability to start each day as early as 7:45 am to as late as 5:30 pm.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Answer incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as scanning, photocopying, and faxing
• Insurance benefit verification
• Scheduling appointments

• Maintain clean linens
• Collecting patient payments

Skills

• Proven work experience as a receptionist, front office representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Preferred)

Work Location: One location

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