Job description

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

GILEAD - Dept Director - Community Services

Clinical Department Director

• Responsible for performing administrative oversight of multiple programs, including the personnel management and supervision of clinical services. Duties and Responsibilities
• Provides a high level of clinical expertise regarding severe mental health, behavioral, and substance abuse disorders through supervision, training, and program development for assigned programs.
• Creates, monitors and maintains processes for all contractual agreements, accreditation standards and licensing regulations for programs of responsibility (e.g., Department of Mental Health and Addiction Services (DMHAS), the Department of Public Health (DPH), the Department of Children and Families (DCF), CARF, etc.).
• Negotiates and manages positive relationships with contractors, licensing bodies, and other external stakeholders.
• Incorporates Gilead’s Recovery Philosophy into all aspects of program oversight with direct implications to clients, staff, family, and communitydevelopment.
• Maintains and implements clinical models consistent with evidenced-based and best practices with a special focus on trauma-informed, recovery-oriented and restorative treatment approaches.
• Demonstrates expertise in clinical leadership by developing and directing admissions, continued services, and discharge processes for assigned programs, with focus on utilization and fiscal stability.
• Ensures that quality clinical services are provided to clients and their families in a timely manner. Facilitates and participates in Agency Leadership Meetings and ad hoc work groups in effort to carry out the mission of Gilead in Residential Programming.
• Provides in-service training within individual programs and departments and through larger Agency meetings as necessary.
• Identifies, creates, and improves policies and procedures identifying necessary policy additions, developing new policies, overseeing annual review of departmental policies.
• Monitors and maintains positive outcome measures as defined by program funders, regulators, and agency quality assurance processes.
• Monitors clinical quality assurance through staff evaluations, assessment of educational and training needs and supervision of each of the therapeutic programs.
• Consistently monitors and enforces appropriate and required staffing patterns. Consistently monitors Program turnover to ensure vacancies are filled in an appropriate timeframe and works to troubleshoot hiring challenges by coordinating efforts with the Human Resources Department.
• Coordinates the provision of high quality medical and mental health care by acting as a liaison to municipal, State, private, community, and Federal agencies as necessary.
• Consults with the Chief Operating Officer, the Medical Director and Executive and Administrative Leadership staff regarding medical and mental health risk management needs.
• Develops and collaborates with the Agency Leadership team, new or revised programming in compliance with the mission and vision of Gilead.
• Responds to after hour calls, for evenings, weekends, and holidays as needed.
• Participates in the efforts to advance the agency in Development and Fundraising annually.
• Works in coordination with the agency Administrative Support staff for proficient service delivery. Other duties as assigned.
• Supervisory Responsibilities Provides individual supervision for the Program Directors of the assigned Programs.
• Develops and maintains programs for sound employee relationships within their role in the organization.
• Provides guidance and direction to Program Managers and Directors to assist in their professional development.
• Responsible for the hiring, supervising, assessing, and if needed disciplining of subordinate Supervisors with in the Residential Programs.
• Skills Oral Communication Skills Negotiations Professionalism Written Communication Skills Diplomacy Project Management Technical Communication Skills Organization Time Management Client-Customer Relational Skills Planning Presentation Skills Gilead Community Services, Inc. Job Description

EDUCATION AND EXPERIENCE REQUIRED

• Education and Years of Experience Degree:
• Licensed eligible Master’s Degree in Human Services Field Required. Licensed Degree (LMFT, LCSW, LPC, PhD) Preferred.
• Number of Years of Experience: 8
• Requirements Prior administrative and clinical experience directing services in the field of mental health.
• Prior advanced training in organizational leadership within health care facilities. Prior sound knowledge of mental health and addictions. Prior knowledge of employment law and human relations.
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
• Ability to manage under stressful or crisis situations.
• Ability to problem solve.

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.

An Equal Opportunity Employer.

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