Hampton Inn & Suites Cary - Guest Service Rep

Full Time
Raleigh, NC 27607
Posted
Job description

Full-time and Part-time

Position Summary
The Front Desk and Sales Assistant will assist the hotel in two different functions. Part of the week this candidate would be serving in a sales role and part of the week they would be working the front desk.

Front Desk Summary

A Guest Services Representative is responsible for attending to the needs of guests, especially during check-in and check-out, ensuring that guests are 100 percent satisfied.

Sales Summary
The Sales role s responsible for administrative support and client service coordination for the sales department and for development, solicitation, and maintenance of accounts as determined by the Director of Sales.

Requirements
· Prior sales and/or administrative experience is preferred
· Prior hospitality experience is a plus
· Strong initiative and work ethic
· Strong multitasking and organizational skills
· Punctual, reliable, and regular attendance
· Strong attention to detail
· Customer-service oriented
· Ability to work in a fast-paced environment
· Excellent communication skills – verbal and written
· Excellent interpersonal skills
· Excellent time and project management skills

Job Type: Full-time

Pay: $9.88 - $17.57 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Raleigh, NC 27607: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

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