Job description

• Responsible for training and managing the performance of housekeeping staff and supervisors.
• Plans and organizes the cleaning of all guests' rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and identify staffing needs.
• Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
• Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
• Inspect cleanliness of all hotel rooms and public areas.
• Provide current and prospective associates with information about company policies and job duties.
• Develops and executes incentives and programs that promote positive associate relations. Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
• Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
• Performs any other duties as requested by General Manager.

Job Types: Full-time, Part-time

Pay: $14.50 - $15.00 per hour

Shift:

• Day shift

Ability to commute/relocate:

• Horseheads, NY 14845: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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